Reservations Specialist

Job Title: Reservations Specialist — Internship

Location: Alexandria, Sydney NSW

Job Type: Full-Time Internship

About AirKeeper

AirKeeper is one of Australia's leading short-term rental property management companies, operating across NSW, VIC, QLD and ACT. We manage premium properties end-to-end — so owners earn more and guests experience five-star stays every time.

We're growing fast and we're looking for motivated people to grow with us.

About the Role

This is a hands-on internship based in our Alexandria office, giving you real exposure to the short-term rental industry from day one. As a Reservations Specialist, you'll be the first point of contact for guests booking across our portfolio of managed properties — handling enquiries, coordinating bookings and making sure every guest has a great experience from the moment they reach out.

If you're a great communicator, love talking to people and want genuine hands-on experience in one of Australia's most exciting property industries — this role is for you.

What You'll Do

• Handle guest enquiries, bookings and communications across multiple platforms
• Coordinate check-ins, check-outs and guest requests
• Work across Airbnb, Booking.com and direct booking channels
• Support the reservations team on escalations and guest issues
• Learn property management from the inside of a fast-growing company

What We're Looking For

• Strong communicator — superior written and verbal skills
• Customer-focused, detail-oriented and reliable
• Comfortable working in a fast-paced, team-oriented environment
• Available full time for a minimum of 3 months (6 months ideal)

What's in It for You

• Real, hands-on experience in Australia's short-term rental industry
• Exposure to leading platforms including Airbnb and Booking.com
• A supportive team environment with genuine mentorship
• Opportunity to join AirKeeper on a permanent basis for the right candidate
• Weekly expenses contribution provided

How to Apply

Send your resume and cover letter to ***email_hidden***

We'd love to hear from you.