IT Administrator
Hays
- Salary up to $180k + super for the right candidate
- Paid accomdation and food
- Market leading organisation
Level 2 IT Administrator | Permanent Position | FIFO Option
Your new company
Join a large-scale, high-profile infrastructure project based in Cooma, supporting critical operations within a complex and dynamic IT environment.
This organisation brings together enterprise platforms, site-based infrastructure, and global support teams, offering a unique opportunity to work across a broad technology stack.
For candidates based outside the region, FIFO arrangements and accommodation support can be considered.
Your new role
As a Level 2 IT Administrator, you will act as a hybrid on-site IT generalist, primarily based in Cooma, with travel required every alternate week. You will deliver a mix of end-user support, infrastructure support, and application administration.
Key responsibilities include
- Deliver Level 2 end-user and service desk support across hardware, software, and systems
- Provide Level 1 support for key business applications such as Aconex, Primavera P6, Revit, Revizto, and SAP ECTR
- Support infrastructure including networks, endpoints, and site connectivity (Level 2)
- Troubleshoot and resolve issues across Microsoft 365, Windows, Azure, Citrix, and SAP environments
- Coordinate with internal IT, DSI support teams, and third-party vendors to resolve incidents
- Maintain documentation for systems, configurations, and support activities
- Ensure IT systems meet security and compliance standards
- Manage IT assets including hardware/software inventory and lifecycle
- Support application administration including user access, configuration, and maintenance
Workload split
- End-user support: 50%
- Infrastructure support: 30%
- Application support: 10%
- Asset management and administration: 10%
What you'll need to succeed
- Proven experience in a Level 2 IT support or systems administration role
- Strong troubleshooting skills across hardware, software, networking, and systems
- Experience with Microsoft 365, Windows, Azure, Citrix, and general infrastructure
- Ability to manage competing priorities in a hands-on, site-based environment
- Strong communication skills and ability to collaborate with multiple support teams
Desirable experience
- SharePoint
- Primavera P6 Professional
- Aconex
- Autodesk Revit / Revizto
- SAP ECTR
- LMS or specialist project management tools
- Experience in construction, engineering, or project-based environments will be highly regarded.
What you'll get in return
- Salary package of $160,000 - $180,000 + super
- Accommodation support where required
- FIFO options available for non-local candidates
- Opportunity to work on a major infrastructure project
- Exposure to a broad and technically diverse environment
- A hands-on role with strong ownership and autonomy
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to ***email_hidden***.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.