IT Administrator

Hays

  • Salary up to $180k + super for the right candidate
  • Paid accomdation and food
  • Market leading organisation

Level 2 IT Administrator | Permanent Position | FIFO Option

Your new company

Join a large-scale, high-profile infrastructure project based in Cooma, supporting critical operations within a complex and dynamic IT environment.

This organisation brings together enterprise platforms, site-based infrastructure, and global support teams, offering a unique opportunity to work across a broad technology stack.

For candidates based outside the region, FIFO arrangements and accommodation support can be considered.

Your new role

As a Level 2 IT Administrator, you will act as a hybrid on-site IT generalist, primarily based in Cooma, with travel required every alternate week. You will deliver a mix of end-user support, infrastructure support, and application administration.

Key responsibilities include

  • Deliver Level 2 end-user and service desk support across hardware, software, and systems
  • Provide Level 1 support for key business applications such as Aconex, Primavera P6, Revit, Revizto, and SAP ECTR
  • Support infrastructure including networks, endpoints, and site connectivity (Level 2)
  • Troubleshoot and resolve issues across Microsoft 365, Windows, Azure, Citrix, and SAP environments
  • Coordinate with internal IT, DSI support teams, and third-party vendors to resolve incidents
  • Maintain documentation for systems, configurations, and support activities
  • Ensure IT systems meet security and compliance standards
  • Manage IT assets including hardware/software inventory and lifecycle
  • Support application administration including user access, configuration, and maintenance

Workload split

  • End-user support: 50%
  • Infrastructure support: 30%
  • Application support: 10%
  • Asset management and administration: 10%

What you'll need to succeed

  • Proven experience in a Level 2 IT support or systems administration role
  • Strong troubleshooting skills across hardware, software, networking, and systems
  • Experience with Microsoft 365, Windows, Azure, Citrix, and general infrastructure
  • Ability to manage competing priorities in a hands-on, site-based environment
  • Strong communication skills and ability to collaborate with multiple support teams

Desirable experience

  • SharePoint
  • Primavera P6 Professional
  • Aconex
  • Autodesk Revit / Revizto
  • SAP ECTR
  • LMS or specialist project management tools
  • Experience in construction, engineering, or project-based environments will be highly regarded.

What you'll get in return

  • Salary package of $160,000 - $180,000 + super
  • Accommodation support where required
  • FIFO options available for non-local candidates
  • Opportunity to work on a major infrastructure project
  • Exposure to a broad and technically diverse environment
  • A hands-on role with strong ownership and autonomy

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to ***email_hidden***.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.