Medical Secretary - HC - Practice Support

Medical Secretary

Advara HeartCare

Location: Wexford, Murdoch, Western Australia

Employment Type: Permanent Part-Time

Category: Healthcare | Medical Administration

Our Best Starts with You

At Advara HeartCare, we're united by one purpose—to improve Australia's heart health.

As Australia's largest privately owned cardiology provider, with more than 90 centres and over 100 cardiologists nationwide, we've spent more than 20 years delivering exceptional cardiovascular care. We're proud of our reputation for clinical excellence, innovation and outstanding patient experiences, and we're continuing to build something even better.

We know our success is driven by our people. That's why we're committed to creating a workplace where you feel supported, valued and empowered to thrive.

The Opportunity

We are seeking an experienced and highly organised Medical Secretary to join our dedicated team based at Wexford, Murdoch.

This is a dynamic role supporting our cardiologists by delivering exceptional administrative and patient care services. You will play a vital role in ensuring the smooth coordination of specialist clinics while providing a professional and compassionate experience for every patient.

Your primary location will be Wexford, with regular clinic support across Mount Hospital and Hollywood Private Hospital. Travel between Advara HeartCare sites is an essential part of this role, and you may also be required to provide short-term administrative support at other practices when needed.

Key Responsibilities

As a Medical Secretary, you will

• Coordinate specialist appointments, clinic schedules and diary management
• Provide comprehensive administrative and personal assistant support to cardiologists
• Deliver exceptional customer service to patients, referrers and healthcare professionals
• Manage patient bookings, enquiries and correspondence
• Prepare patient quotes, process invoices and receipts, and respond to account enquiries
• Process Medicare, DVA and private health fund billing accurately
• Liaise effectively with hospitals, general practitioners and other healthcare providers
• Maintain accurate patient records using HealthTrack and other clinical systems
• Contribute to the efficient day-to-day operation of specialist consulting rooms

About You

To be successful in this role, you will bring:

• Minimum two years' experience as a Medical Secretary supporting medical specialists
• Demonstrated experience coordinating specialist clinics and managing complex schedules
• Strong knowledge of medical terminology (cardiology experience highly regarded)
• Experience using medical practice management software (HealthTrack experience is advantageous)
• Exceptional organisational skills with the ability to prioritise multiple tasks in a busy environment
• Excellent written and verbal communication skills
• Outstanding attention to detail and strong computer literacy
• Professional, compassionate and patient-focused approach
• Ability to build positive relationships with patients, specialists and healthcare stakeholders
• Current Australian Driver's Licence and willingness to travel between clinic locations

What Will Set You Apart

You'll thrive at Advara HeartCare if you are someone who:

• Enjoys working collaboratively within a supportive team
• Takes pride in delivering exceptional patient experiences
• Embraces continuous learning and professional development
• Demonstrates initiative, adaptability and accountability
• Shares knowledge and contributes positively to team success

Why Join Advara HeartCare?

At Advara HeartCare, every role contributes to improving lives. When you join us, you'll become part of a values-driven organisation that genuinely invests in its people and recognises the impact they make every day.

Your Impact

Help deliver outstanding cardiovascular care and make a meaningful difference in the lives of patients across Western Australia.

Your Growth

Expand your skills within Australia's leading cardiology network, with opportunities for ongoing learning and career development.

Your Voice

Be part of a collaborative culture where your ideas are valued, your contributions are recognised, and your career aspirations are supported.

Employee Benefits

We offer a comprehensive range of benefits, including:

• Additional annual leave purchase scheme
• 12 weeks paid parental leave
• Supportive, connected and collaborative team environment
• Ongoing professional development opportunities
• The opportunity to work with one of Australia's leading providers of specialist cardiovascular care
• A workplace committed to innovation, excellence and patient-centred care

Ready to Make an Impact?

If you're an experienced Medical Secretary looking to join a respected and growing healthcare organisation where your work truly matters, we'd love to hear from you.

Apply today and become part of a team that's shaping the future of cardiovascular care across Australia.

Advara HeartCare is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where everyone feels respected, valued and supported. We encourage applications from people of all backgrounds, experiences and communities