Administration Assistant

Administration Assistant ( Job Number: 260000NN )

Administration Assistant – RACQ Auto | Slacks Creek | 10 Month Mat Leave Cover

Are you looking for an exciting opportunity to showcase your administrative skills and contribute to the overall success of our RACQ Auto division? We are seeking a dedicated Administrative Support Specialist to join our team and provide essential administrative support across various functions at our Slacks Creek store.

Key responsibilities include but are not limited to:

• Hours 8.30AM-5.00PM
• Provide comprehensive administrative support to ensure smooth business operations
• Adhere to policies, procedures, standards, and guidelines in all administrative tasks
• Assist with data entry, documentation, filing, and other clerical duties as needed
• Provide excellent customer services to members in person and over the phone
• Handle incoming calls, emails, and inquiries with professionalism and efficiency
• Collaborate with team members to streamline processes and improve efficiency

About you

• Ability to work independently and take initiative with minimal supervision
• Strong time management skills with an excellent attendance record
• Flexible approach to working hours to meet business needs
• Excellent communication skills and a customer-oriented mindset

Why join RACQ?

RACQ is here to drive a better future for all Queenslanders. With more than 1.7 million members, we’re built on helping people when they need it most. Join our team and play a part in supporting our members to move and live safely, securely and sustainably. We’re evolving with smarter, more sustainable solutions that make a real difference across Queensland. And while our reach is big, we stay small enough to support your career with care. At RACQ, you’ll find a flexible, inclusive workplace where everyone is valued, supported and empowered to thrive. Learn more about our culture and our commitment to diversity and inclusion at About us | RACQ

Why you’ll love working at RACQ

At RACQ, we support your work, wellbeing and career through benefits that matter.

• Free RACQ roadside assistance from day one Enjoy complimentary RACQ Everyday Roadside Assistance, renewed annually.
• Exclusive employee discounts Access discounts across RACQ products and partner offers including banking, insurance, solar, vehicle care, retail and travel.
• Wellbeing that goes beyond the basics Take advantage of onsite health checks, flu vaccinations, wellbeing rooms, digital wellbeing resources and discounted private health insurance.

• Flexibility that works for real life

  Our weFLEX approach supports balance, performance and collaboration—whether you’re working from home, the office, or a mix of both.

  Explore all our employee benefits at https://www.racq.com.au/about-us/careers/employee-benefits

  Ready to apply to do good stuff daily?

  Successful candidates will be asked to complete background checks to progress their application.

  Adjustments & Support

  We’re committed to creating an inclusive and accessible recruitment experience for everyone. If you need any adjustments or support at any stage of the process, please reach out to ***email_hidden*** for a confidential and supportive conversation or visit http://www.racq.com.au/about/careers/our-recruitment-process

Work Locations

Slacks Creek 75 Moss Street Slacks Creek 4127