Practice Manager
Jema Clinic
Practice Manager | Growing General Practice
· Location: MARYBOROUGH, QLD
· Work Type: Full Time
· Salary: From $75k pa + Super (commensurate with experience)
About the Opportunity
Are you an experienced medical administrative professional or current Practice Manager looking for a role where your ideas are valued and your leadership can truly shape a business? our people are the heart of our success. We believe in helping our teams grow, offering support, training, and opportunities to reach their full potential
We are a vibrant, growing General Practice dedicated to patient well-being, team cohesiveness, and high-quality community medicine. Unlike corporate clinics, we are proudly doctor-owned and operated, with supportive, approachable Principal GP and Current who are present on-site daily
As our new Practice Manager, you will be the operational backbone of our clinic working alongside with our Executive Practice Manager. This is a rare opportunity to partner directly with the owner, lead a dedicated clinical and administrative team, and put your stamp on the systems, culture, and future success of a growing practice.
What's on Offer
· Supportive & Collaborative Culture: Work alongside highly engaged, friendly doctors who prioritize a cohesive, stress-free team environment.
· Autonomy & Impact: True opportunity to shape workflows, implement innovative ideas, and drive business growth.
· Work-Life Balance: A structured full-time role with a team that respects your personal time.
· Competitive Remuneration: Highly attractive salary package tailored to your experience and skills.
Key Responsibilities
· Daily Operations: Oversee the smooth day-to-day running of the clinic, ensuring exceptional patient care and optimal doctor workflow.
· Team Leadership: Manage, mentor, and support our reception, nursing, allied health and administrative staff, fostering a collaborative and positive workplace culture.
· Financial Management: Oversee billing processes, Medicare/PRODA claims, liaise with bookkeeping and payroll.
· Compliance & Accreditation: Ensure adherence to RACGP standards, workplace health and safety (WHS), and privacy regulations, leading the practice through regular accreditation cycles.
· Business Growth & Marketing: Partner with the owners to implement marketing strategies, manage online bookings, and optimize practice efficiency.
· HR & Recruitment: Assist with the onboarding, training, and performance management of non-clinical staff.
About You
To be successful in this role, you will be a natural leader and implementer who balances operational efficiency with genuine empathy. You should possess:
· Proven experience in medical practice management or a senior medical administration/reception role within an Australian GP clinic (essential).
· Strong knowledge of Medicare billing, PRODA, and general practice compliance/accreditation processes.
· Proficiency with mainstream GP clinical software (e.g., Best Practice or Medical Director).
· Exceptional communication and conflict-resolution skills, with the ability to build rapport with doctors, staff, and patients alike.
· A proactive, problem-solving mindset with the ability to multitask in a busy environment.
· Financial literacy (experience with Xero or similar accounting software is highly regarded).
How to Apply
If this role aligns with your experience and what you’re looking for in your next position, we’d love to hear from you.
Please apply via
Email: ***email_hidden***
Mobile: 0432029249
SMS: 0432029249.