Pre Sales Consultant

Looking for a career where you can connect with people across the globe, grow professionally, and make a real impact? Welcome to Sirva!

We are the world’s leader in moving and relocation services, partnering with companies of all sizes to deliver tailored mobility solutions. With a presence in 177 countries, we blend global reach with local expertise, all backed by cutting-edge technology and a human-first approach.

We Offer

We offer a flexible hybrid work arrangement, with employees working three days in the office and two days from home. Training will be provided and will require on-site attendance

About the Role: Pre-Sales Consultant (Australia-based)

We're seeking a people-focused, results-driven sales professional to join our Contact Centre team in Dandenong South. In this role, you'll be the first point of contact for our international customers, guiding them through their relocation journey and ensuring a smooth, high-touch experience from quote to move.

What's Involved?

• Following up promptly on customer inquiries and quote requests
• Qualifying leads and scheduling in-home pre-move inspections
• Managing customer relationships from enquiry to final sale
• Preparing and sending accurate quotes
• Entering move details into our systems with precision
• Following up within 48 hours to close sales — including price negotiations within approved margins
• Coordinating services with internal teams and external vendors
• Promoting the Allied brand using brochures, presentations, and product info
• Keeping a well-organized daily schedule of activities and appointments

What You'll Bring

• A passion for exceptional customer service.
• Experience working with both corporate and consumer clients.
• Strong written and verbal communication skills.
• A knack for building internal and external relationships.

Sirva Worldwide Relocation and Moving is a global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With 75 owned locations and more than 1,000 franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self service and human support. From relocation and household goods to commercial moving and storage, our portfolio of Brands (Sirva, Team Relocations, Allied, & northAmerican) provides the only integrated moving/relocation solution in the industry. By leveraging our global network, we deliver a superior experience that only a “one-stop shop” can provide. We’re a team that works globally to provide the best service locally — a company that is everything you need, everywhere you need it. For more information please visit www.sirva.com.

Sirva brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At Sirva, you will be in great company!

Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories.

If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at [email protected] and let us know the nature of your request and your contact information.