Change and Communication Specialist

About LDK Seniors Living

LDK Seniors Living vision is for every senior Australian to be treated with Love, Decency & Kindness in their ageing journey. Our core values of Love, Decency & Kindness underpin our culture and guide every aspect of everything we do for our residents and our team members. All LDK villages combine the best part of retirement living and aged care to deliver our unique One Move Promise – our guarantee that once our residents call LDK home, they will never have to move again.

About the role

LDK Seniors Living is looking for a Change and Communication Specialist to support the delivery of change and communication activity across our priority initiatives. Reporting to the Change and Communication Manager, you will work hands-on across allocated projects — helping leaders and teams understand, adopt and embed change through clear communication, practical tools and on-the-ground support. You'll work closely with frontline employees, including nursing, care, hospitality and maintenance teams, as well as leaders across the business.

This role is based in Canberra. We welcome applications from candidates based in Sydney who are open to relocating.

Role r esponsibilities

• Deliver change activity across allocated initiatives, including impact assessment, stakeholder engagement, readiness activity, training planning and delivery, and adoption follow-through
• Develop and deliver clear, audience-appropriate communications and change artefacts (such as communication plans, FAQs, leader briefings and training materials) that translate project language into practical messages
• Build toolkits, templates and support materials that enable leaders and teams to navigate change with confidence
• Facilitate workshops, briefings and training sessions to support teams through change
• Coordinate across initiatives and with Operations, Business Transformation and support functions to identify overlaps, dependencies and risks
• Monitor readiness and adoption, capturing feedback to continuously improve tools and delivery

Qualifications, Experience and Skills

• Relevant qualifications in change management, communications, business or HR or equivalent experience
• Demonstrated experience delivering change and communication activity across multiple concurrent initiatives in complex, fast-paced environments
• A track record across the full change lifecycle from impact assessment and stakeholder engagement through to training support, leader enablement and adoption tracking
• Comfortable working with frontline employees as well as leaders, and able to adapt communication for people with limited time or English as a second language
• Strong writing skills, with the ability to turn complex information into clear, practical materials that leaders and teams can use with confidence
• Working knowledge of change frameworks such as Prosci, applied pragmatically rather than by the book
• Proficient in Microsoft 365, SharePoint and Canva; experience with AI tools is a plus

Presentation Guidelines

As part of the application process, all candidates are required to submit a 5-slide PowerPoint presentation with their application.

Your presentation should describe a change initiative in which you played a significant role. We are interested in understanding:

• The context and objectives of the change initiative
• Your specific role and contributions throughout the change
• The approaches, tools or strategies you used to support successful delivery
• How your actions influenced the overall outcomes and success of the initiative
• The key lessons, experiences and skills you gained
• How these experiences would enable you to contribute effectively at LDK Seniors Living

Please keep your presentation concise and focused on your personal contribution and impact rather than the project as a whole. Shortlisted candidates will be invited to present their slides and discuss their experience with the interview panel at the interview stage.

Our Employee Value Proposition

LDK villages have established a reputation of being ‘truly happy places’ for residents. We know that this can only be achieved if our team feel connected, respected and valued. When you join LDK, you will be joining a for-purpose, values-led, people-first organisation that empowers and invests in our employees to develop, nurture and grow individual professional capability. You will work in a friendly, open and welcoming environment.

Benefits

• Competitive salary package
• Part-time role - work across four days a week with a consistent schedule that supports work-life balance
• Free on-site parking
• Purchased leave options, giving you the flexibility to take extra time off when you need it.
• Salary packaging with novated leasing options
• Rewards and retail discounts program
• Free daily coffee/tea/standard beverage for all staff
• Continuous professional development and promotion opportunities
• Excellent company culture underpinned by Love, Decency and Kindness (LDK)
• Beautiful workplace environment at all our villages
• On-site cafes and restaurants available to staff
• Celebration of cultural events amongst staff and residents
• Employee referral bonus and retention bonus

How to apply

People who join LDK inherently possess and practice LDK values in their daily life. They have a desire and passion to apply these values toward a fulfilling purpose of caring for older people and want to work together with a team that are highly committed to the LDK vision.

If this sounds like you, and LDK sounds like the place you’ve been looking for, we would love to hear from you.

Please click on the “apply” button and follow the prompts. We will get in touch if you are shortlisted for this opportunity.

We encourage all applicants to visit our website at https://ldk.com.au/.

Kindly email ***email_hidden*** if you have any questions.

Successful applicants will be required to undergo a Police Clearance. LDK Seniors' Living has a mandatory vaccination policy in relation to influenza.