Tenancy Inspections Coordinator

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AI Job Summary

  • Minimum two years’ experience in tenancy management, including inspections, arrears and VCAT.
  • Ability to interpret legal and compliance requirements incl. VCAT processes, Residential Tenancies Act (Vic), Housing 31
  • Experience attending VCAT hearings with demonstrated knowledge of the Residential Tenancies Act.

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Role Type

  • Permanent
  • Full-time
  • Associate

About CEHL

Common Equity Housing Ltd (CEHL) is Australia’s largest co‑operative housing provider. Our purpose led, community-based housing model delivers lasting social impact by putting people at the centre of everything we do. For more than 40 years, we’ve provided safe, secure and affordable housing across Victoria. We manage over 2,000 homes and work in partnership with more than 80 housing co‑operatives, supporting around 5,000 co‑op members and CEHL direct renters.

The opportunity

We’re seeking an experienced and motivated Tenancy Inspections Coordinator to join CEHL and build a meaningful career with a stable, respected registered housing provider.

You’ll be part of a collaborative and supportive team, working closely with our co‑op housing partners and CEHL renters within an innovative, renter‑centred housing model that genuinely puts people first.

Why work with us

CEHL offers excellent working conditions and benefits, including:

  • Generous salary packaging, including meals and entertainment allowance
  • Six additional days of paid leave
  • Hybrid working arrangements
  • 17.5% annual leave loading
  • Access to our Employee Assistance Program

Our modern Carlton office is close to Lygon Street cafés and local parks.

If you value purpose led work, integrity and collaboration, CEHL is a place where you can do work that matters.

About the role

In this role, you will manage the tenancy inspections across the CEHL property portfolio, including all inspection scheduling, administration, and undertaking of property inspection across Victoria. In addition, you will support the Tenancy Team to complete a range of tenancy management functions, that may include arrears management and the preparation and attendance to VCAT.

About you

This position is ideal for a motivated, experienced and highly organised property management professional. You will enjoy being on the road, meeting CEHL renters and completing comprehensive, thorough and detailed inspection reports. You will be comfortable working autonomously but will also enjoy the opportunity to work with and support the broader Tenancy team.

You will also have:

  • A minimum of two years’ experience in tenancy management, including conducting inspections, managing arrears and VCAT.
  • Knowledge and ability to interpret relevant legal requirements and compliance regulations (i.e. VCAT processes, Residential Tenancies Act (Vic), Housing Act 1983 etc.)
  • Experience attending VCAT hearings and demonstrated knowledge of the Residential Tenancies Act
  • General understanding of the goals and operations of CEHL and the community housing sector in Victoria.
  • Experience working with community based or membership-based organisations is preferred.

Next steps

If this sounds like you, and you’re looking to join a purpose driven organisation dedicated to providing long-term, secure and affordable housing to communities across Victoria, please apply now with your CV and a Cover Letter outlining you interest in the role and why you would like to join our team. Please note that shortlisting will commence as applications are received.

All applicants must have the right to work in Australia and will be required to undertake a Police Check. A Working with Children Check is also a requirement of this role.

CEHL is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace. We welcome applications from people of all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people with disabilities, LGBTQIA+ communities, and people of all ages.

We ensure fair and equitable treatment throughout the recruitment process and encourage candidates to let us know if any adjustments are needed to support full participation.

Due to the inherent requirements of this role, applicants must not have a current tenancy relationship with the organisation.

You will be notified of the outcome of your application within 4 weeks.