Dealer Capability Manager

Who We Are

Integrity. Quality. Humanity. Commitment. Innovation.

These are our values and not only what we stand by but what we stand for. We believe in empowering people. We create and deliver solutions. We give back to community. We think differently and we do it better. Our innovative spirit has driven us to continually evolve and deliver solutions to our dealers and our community and made us a business that our people are proud of and proud to work for.

At John Deere, we run so life can leap forward. This powerful purpose is our promise to humankind that we will dream, design, and deliver breakthrough products that sustain our world for generations to come. The world is counting on us to feed billions of people and build vital infrastructures in villages, towns and megacities. And we live up to the legacy our founder forged in a one-room blacksmith's shop nearly two centuries ago by creating a culture that brings out the best in all of us. A culture where great ideas thrive because every voice is heard.

Title: Dealer Capability Manager

Primary Location: Queensland Australia

Job Grade: 9

Hiring Manager : Ethne Lemar

The Opportunity

Be part of a team that builds high performing and sustainable dealers across Australia and New Zealand. As a Dealer Capability Manager, you will partner with dealers to lift operational results, strengthen financial health, and drive strategic alignment to John Deere’s strategy. You’ll accelerate implementation of capabilities—spanning across service, parts, sales and technology - so dealers can deliver world class customer solutions.

Location: Crestmead, QLD

Travel: Up to 50% across Australia & New Zealand (Regular

dealer visits required)

Role Objectives:

• Monitors and presents dealer financial, market and operational performance and makes recommendations to address deficiencies.

• Drive acceleration of the implementation of capabilities clarifying near-term and long-term priorities with dealer leaders.
• Develop plans and tactics for assigned channel partner/s to achieve specified outputs, then monitor the effective implementation of those plans.
• Manage channel partner relationships by providing high-quality professional services and coaching to dealer leadership teams.
• Monitor performance and risk by ensuring governance standards across the dealer channel are met.
• Work as an agile, problem solving and strategic business partner with a variety of internal and external stakeholders to drive best in class outcomes.

About You

With a strong passion for strategy execution and the development or organisational capabilities to meet current and future needs, you are an energetic self-starter and an excellent team player who takes pride in your work and fosters a positive and successful working environment.

What Skills You Need

• Proven experience in dealer operations, multi-site retail/service networks, consulting or channel development.
• Strong financial and operational acumen; able to interpret P&L, aftermarket and sales metrics and translate to action.
• Ability to interpret complex data sets (financial, operational, market) and translate insights into actionable strategies.
• Skilled in change management, stakeholder engagement, and coaching senior leaders.
• You’ll enjoy the opportunity to regularly visit dealers across AUS/NZ, building deep relationships and seeing first-hand the impact of your work.
• Exceptional, engaging communication skills with the ability to build rapport quickly and are comfortable managing the room
• Strong ability to influence without authority and collaborate with multiple stakeholders to get an aligned outcome.
• A strong desire to learn, an inquisitive nature, and a passion for personal and professional development.
• Strong presentation skills that translate complex data into actionable insight.
• Ability to self-evaluate and embrace continuous improvement practices.
• Collaborative team player with strong emotional intelligence who can also work independently and take initiative when needed.

What Makes You Stand Out

• Sound knowledge/awareness of agricultural and/or construction industry
• Experience in consulting for large organisations

Ideally you will have a degree or equivalent related work experience in Business Administration/Management

How to apply?

If you have the experience outlined above, and the passion to succeed, we would love to hear from you!

Please click the 'APPLY' button now and send through your resume and cover letter detailing your previous relevant experience and why you are the perfect candidate for our team.

Applications for this position will close at COB 16th July 2026.

Note: Appropriate work authorisations are required in this country prior to application.

The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines.