Account Manager

Focus Recruitment

The Company

Join an innovative, ASX-listed tech company, which are leaders in their field. This SaaS company is a marketplace connecting Customers and Businesses. Voted in the top 3 places to work in Australia for the past 3 years, they foster a supportive and social environment, putting employees wellbeing first.

The Role

This is a phone based role managing a high volume of accounts, developing relationships with clients and working towards targets on retention, upselling and churn. You will be working for a market leader in the industry as part of a high-performing team. You will receive weekly one on one mentorship sessions with your manager to assist with career development. Extra incentives to foster a driven and motivated environment include team targets to win group events and getaways and a high performance leaderboard, awarding winners with prizes.

$34 per hour + Super + Commission

Working holiday Visa Encouraged to apply!

Duties & Key Responsibilities

  • Care for a portfolio of approx 500 clients across Australia.
  • Provide a world class experience via exemplary customer service.
  • Handle approx 80 outbound/inbound calls a day as their dedicated point of contact.
  • Retain and grow revenue within your portfolio against monthly targets.

Skills & Experience

The ideal candidate will possess a love for sales and enjoy forging strong relationships with clients and colleagues. They will be KPI driven and motivated to exceed expectations. They will be passionate about the tech space and excited to work for an innovative company.

It is essential you have:

  • At least 2 years experience in Account Management, Sales or Retention.
  • Experience in high volume sales with proven results meeting targets.
  • A team player with a driven, can do attitude.

It is desirable you have:

  • Sales experience in the tech industry
  • Excellent time management skills and can think on your feet
  • Exposure to online marketing or advertising

If you do not meet the role criteria, but are still interested in

working for/with us, please also get in touch for more info on our

other available positions!

The Benefits & Culture

People enjoy working here because they provide a welcoming, supportive environment where everyone feels valued and heard. We love recruiting for them because we can proudly share how it’s one of the best places to work in Australia and they push for a 50/50 gender split, with diversity and inclusion.

  • Uncapped commission
  • Modern office in the vibrant South Yarra Suburb
  • High performance incentives and prizes
  • Fully stocked fridge for breakfasts
  • Socials and team bonding activities

How to apply

Clink the apply now button or send your resume to ***email_hidden***