Repair Centre Manager

Capital SMART is Australia and New Zealand's leading accident repair network, with 60+ sites and a reputation for setting the benchmark in collision repair. We're looking for an experienced Repair Centre Manager to lead one of our sites on a full-time, permanent basis.

The Role

As Repair Centre Manager, you'll be responsible for the overall performance of your site — from production and quality through to people, safety, and customer outcomes. You'll lead a full team across panel, paint, assembly, and detail, working closely with insurance partners and customer service teams to keep the business running profitably and efficiently.

What you'll be doing

• Owning full P&L responsibility for your repair centre, including budgets, costs, and revenue targets
• Driving production efficiency and turnaround times across the entire repair process
• Leading, developing, and managing a multi-disciplinary team of tradespeople and support staff
• Building and maintaining strong relationships with insurance partners and key stakeholders
• Ensuring repair quality and customer experience meet Capital SMART's standards at every stage
• Driving a strong safety culture and ensuring compliance with WHS requirements
• Managing recruitment, performance, and development of your team
• Monitoring KPIs and reporting on site performance to senior leadership
• Identifying opportunities to improve process, efficiency, and profitability

What we're looking for

• Proven experience as a Repair Centre Manager, Site Manager, or Production Manager within smash repair
• Strong commercial acumen, with experience managing budgets and P&L
• A solid understanding of the end-to-end collision repair process
• Demonstrated leadership experience managing teams
• Experience managing insurance partner relationships highly regarded
• Excellent communication, organisational, and problem-solving skills
• Experience with repair management systems (e.g. Autoflow, Estimage) an advantage
• Full working rights in Australia

What's on offer

• Permanent full-time role — Monday to Friday
• Competitive salary package + performance incentives
• Ongoing leadership development and training
• Clear pathways into senior management roles
• Weekly lunches and monthly team celebrations
• Staff discounts on parts and tools
• Referral bonus up to $2,000
• Guaranteed Christmas shutdown

If you're a proven leader in collision repair looking to run your own site and make a real impact — we'd like to hear from you.

Apply now through Capital SMART's careers page.

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