Store Team Member - Bayside Frankston

The Opportunity

Universal Store is looking for passionate, customer focused team members to join our store team. If you love working with people, thrive in a fast-paced retail environment, and are driven by delivering exceptional service, we want to hear from you.

Responsibilities

• Deliver exceptional customer service and create memorable in-store experiences.
• Build strong relationships with customers and develop a loyal client base.
• Contribute to achieving sales targets and store performance.
• Support day-to-day store operations, from stock room to shop floor.
• Maintain visual merchandising standards and store presentation.
• Work collaboratively as part of a positive and high-performing team.

Skills and Experience

• Previous retail experience, ideally in fashion or customer-focused environments.
• Strong passion for customer service and sales.
• Warm, enthusiastic personality with excellent communication skills.
• Ability to build rapport quickly and confidently with customers.
• Flexible, reliable, and adaptable to change.
• A proactive attitude with a willingness to go above and beyond.

What We Offer

• Ongoing training and development, both technical and leadership focused.
• Opportunities to grow your retail career within the business.
• Regular feedback and support to help you achieve your goals.
• A strong, supportive team culture.
• Honest and transparent leadership.
• A dynamic environment where your contribution is valued.

Our Values

• Care for Everyone
• Here to Help
• Make it Work
• Better than Good
• Contribute

If you’re ready to be part of a great team and build your career in retail, apply now with your CV and a brief cover letter outlining your experience and passion for customer service.

Due to the high volume of applications, only shortlisted candidates may be contacted.