Life Claims - Senior Case Managers / Case Managers

Our client is a global life insurance business, which has a long-standing presence and strong reputation in the Australian market. The business already has a large and established claims function (and support functions) and these new roles are designed to support the business, existing team and future growth.

Roles and Information

• Case Manager and Senior Case Managers
• Group and Retail Teams
• Salary range of $105K - $135K Package + Bonus
• Hybrid working arrangements (2 or 3 days working from home)
• Strong team culture and onboarding
• Newly created roles across corporate & industry funds to choose from
• Employee incentive plan and discounted insurance

Responsibilties/ Tasks

• Manage a portfolio of retail or group claims
• Senior Case Managers manage a smaller portfolio of more complex and detailed claims
• Work with empathy and understanding with claimants
• Conduct file reviews on assessed claims for payment approvals
• For Seniors, coach and mentor more junior claims consultants

If you have ife insurance claims experience (or potentially WC or Rehab) and want a change and to work for a growing business, then there are multiple roles. You will join teams with experienced and capable managers, and have the full support of a well-planned training and onboarding function. It's a time many are joining so you will be far from the only new starter.

If you are interested in new opportunities in life claims, please reach out to John Molony (***email_hidden***).