Information Management Officer

Employment type: Full time, Permanent

Hours per week: 38

Remuneration: Band 4 salary from $78,402.48 plus superannuation and a fortnightly RDO

Location: Werribee based

About the role

At Wyndham, our Information Management Officers are critical in the safe handling of our communities’ records as well as providing high-quality customer-focused records and information management services to our organization.

The successful candidate will ensure that Council records and information are maintained in accordance with corporate policies and procedures, industry standards, and legislative requirements.

With a customer focused mindset, you will be adaptable with the ability to think on your feet with a variety of tasks in a diverse team. You will also enjoy technology driven outcomes for ensuring effective and safe handling of records and information.

What your day will look like

• Providing customer focused guidance and support on the use of the Electronic Content Management System (ECM) to staff and users
• Managing all aspects of Records Management activities including capture, archiving, and destruction
• Maintaining corporate records in accordance with industry standards and legislative requirements
• Opening, sorting, distributing and logging all inward mail and emails received by the Council
• Processing all outward mail and arranging courier deliveries

What you will bring

• Diploma or lesser qualification with relevant work experience in records and information management
• Experience in local government records and information management
• Proficiency in MS Office applications and electronic document management systems, preferably Technology One ECM
• Strong data entry skills and attention to detail
• Ability to work well within a team environment and provide excellent customer service

If you progress past the interview stage, you may be required to complete pre-employment screening, which may include police checks, a medical, qualification verification, and an Australian work rights check.

Why join Wyndham

We are one of Australia’s fastest growing and most diverse cities.

By 2040, we will have more than 500,000 residents and our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared.

Look at our job opportunities and you may be surprised at what you discover: a future-focused culture, a sense of purpose and possibility, and real opportunities to strengthen our diverse community. It all adds up to make Wyndham City a great place to belong.

Our people are our most valued asset. We are focused on building a culture that empowers every person to do their best work. Flexibility is built right into our DNA and we are committed to cultivating an inclusive workplace that celebrates a diverse workforce.

How to apply

Please apply online by submitting your resume and cover letter outlining your suitability for the role via the provided link.

Applications close at 11:59PM on Tuesday 14 July 2026.

If you have further role-specific questions, please contact Gary Corcoran, Team Leader Records on 9742 0757.

Wyndham City Council is committed to providing a recruitment experience that is fair, inclusive, and accessible. If you have specific accessibility needs or general recruitment enquiries, please contact our Careers team via [email protected] or 03 9394 6860.

Current Wyndham employees who accept a permanent or temporary role of 12 months or more must relinquish any existing casual position with Council, regardless of whether the new role is full-time or part-time. Additionally, employees cannot be absent from their substantive position for more than 24 months. If this occurs, they may be required to relinquish or return to their substantive role.

Child Safe Organisation

Wyndham City Council has zero tolerance to any form of child abuse and is committed to the safety, wellbeing and empowerment of children. We create and maintain a child safe organisation which is embedded in the everyday thinking and practice of all employees, volunteers and contractors. Additionally, we are committed to fostering a culture of safety within the Council, which includes the inclusion and empowerment of Aboriginal children, their families, and communities. Our recruitment practices reflect this.

Diversity and Inclusion

At Wyndham City Council we value workforce diversity and inclusion and embrace individual uniqueness. We value diverse life experiences and the perspectives of our people, while providing high-quality services to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexuality.

Wyndham has one of the largest Aboriginal and Torres Strait Islander communities in the Western Region, with a rich and diverse history. We are committed to providing positive employment opportunities for Aboriginal and Torres Strait Islander people and welcome applications from candidates of Aboriginal and Torres Strait Islander background. To read more about Wyndham City’s Innovate Reconciliation Action Plan, please visit our website.