Airport Services Co-ordinator

We currently have an exciting new opportunity for a highly organised and proactive Airport Services Coordinator to join our Airport Operations team at Launceston Airport.

This newly created role plays a vital part in supporting the day-to-day operations of the airport by providing administrative, rostering and operational coordination support across a dynamic and safety-critical environment. Working closely with operational leaders, you'll help ensure our teams have the right information, systems and processes in place to keep the airport operating safely, efficiently and compliantly.

Key Responsibilities

The role's duties and accountabilities include, but are not limited to:

• Provide high-quality administrative support across Airport Operations, including meeting coordination, document management, reporting, procurement activities and compliance administration.
• Assist with staff rosters, ensuring compliance with enterprise agreements, fatigue management requirements and operational needs.
• Coordinate access requests, support security administration and assist with the issuance of staff uniforms, access cards and other operational requirements.
• Provide reception and administrative relief support as required and contribute to a collaborative, customer-focused team environment.
• Support operational projects, document control and business improvement initiatives while maintaining accurate records and ensuring key compliance activities remain on track.

The Successful Candidate Will Have

• Previous experience in an administration, operations support, project coordination or similar role within a fast-paced environment.
• Experience with rostering, scheduling or workforce coordination, together with strong organisational and analytical skills.
• Excellent communication and stakeholder management skills, with the ability to build effective working relationships across diverse teams.
• Strong attention to detail, excellent time management and the ability to manage multiple priorities while meeting deadlines.
• A proactive, self-motivated approach with a passion for delivering high-quality customer service and operational support.
• Experience working within a regulated or compliance-focused environment will be highly regarded but is not essential.
• Strong proficiency across the Microsoft Office suite, particularly Excel and SharePoint.

We understand that not everyone will feel they meet all of these 100%. However, if you feel you have the attitude and aptitude to grow within our team, we invite you to apply and have a conversation with us about this position.

About The Company

Launceston Airport’s vision is to be the “Port of Choice” and tourism gateway to Tasmania and is an industry multi-award-winning major airport. With a proud history dating back to our first grass runway in 1929, the airport has grown and evolved, but our number one priority remains to deliver a safe and secure airport and a superior customer experience to every passenger who uses the airport. Our dedicated and passionate team members love our Airport and our community.

Launceston Airport, operated by Australia Pacific Airports Corporation (APAC), is a company majority-owned by institutional superannuation and pension funds. We are proud to have a vibrant and friendly workplace culture. Our corporate offices are in the heart of the aviation activity, located within the terminal building.

Culture And Values

Our “One Airport – One Team” approach fosters a culture of excellence for our people and their development and those of our customer and partner organisations. By joining the team at Launceston Airport, you will work within a friendly, high-performance culture with a focus on our people and their development. We provide a supportive environment, with values that encourage all of our employees to Be You, Think Big, Own it and Work Together.

Benefits

• Access to airport car parking 24 hours/365 days a year for both business and personal use
• Hybrid flexible working arrangements
• Airport Holiday, an additional day of leave
• Wellness Day, a further additional day of leave
• Mental health and well-being initiatives
• Employee Assistance Program (EAP)
• Career and professional development
• Participation in a range of social impact days and activities
• Living in one of Australia’s only six ’30 minute cities.’ To learn more about Launceston as a career destination, and all our wonderful city has to offer, visit https://www.launceston.tas.gov.au/Home

APAC is committed to weaving Diversity into our DNA. We believe that Diversity and Inclusion will help us realise our greatest potential as a company, and maximise the potential of all our team members. We strive to create a culture where our team members understand that each individual is unique and that embracing diversity makes us more flexible, productive, and creative.

APAC provides equal opportunity and advancement in employment regardless of gender, age, sexual orientation, race, ethnicity, cultural background, caring responsibilities, disability or socio-economic background. We encourage applications from candidates of all backgrounds who share our workplace values of authenticity, passion, accountability & collaboration.