Social Media Content Creator

• $4,500 - $5,000 per month
• Remote - Min of 2 days in Sydney office per month to shoot and create
• Supportive & Collaborative Culture

We are a fast-growing digital comparison platform committed to helping individuals and families find the best finance, insurance, and utility plans for their unique needs. By partnering with top providers, we empower Australians to make confident, informed choices through side-by-side comparisons, expert content, and real customer stories.

As we scale our brand presence across social media, we are looking for a creative and culturally-tuned Social Media Content Creator

(Freelance) to help us show up online, bringing our customer stories, product value, and company personality to life across platforms.

Position Summary

The Social Media Content Creator will be responsible for producing engaging, platform-native content across our social channels (primarily Instagram, TikTok, LinkedIn, and Youtube). Working on a monthly retainer basis, with a commitment of 15 deliverables per month, this role is ideal for a freelancer who lives and breathes social media, understands what drives engagement, and can translate real customer stories into scroll-stopping content.

You will work closely with our internal marketing team, with some in-person collaboration at our Sydney office. This is an ongoing retainer arrangement, with the scope to be long term.

Key Responsibilities

Content Creation & Platform Management

• Create high-quality, platform-native content, including short-form video (Reels, TikToks, Shorts), static graphics, carousels, and Stories — tailored to each channel's audience and format.
• Ideate, script, shoot (where applicable), and edit short-form video content that aligns with our brand voice and social strategy.
• Stay ahead of platform trends, audio trends, and content formats to keep our channels fresh and relevant.
• Feel comfortable shooting with and directing internal staff to create EGC.

Customer Story & Social Proof Amplification

• Transform real customer experiences, sourced from internal teams, Trustpilot reviews, and Club+ members, into compelling social content.
• Create content that builds trust and highlights the tangible value of our comparison platform in an authentic, relatable way.

Content Planning & Calendar Execution

• Contribute to and execute against a rolling social content calendar, delivering 15 pieces of content per month on time and to brief.
• Manage the production pipeline for your content deliverables, flagging dependencies or bottlenecks early.
• Coordinate with the internal marketing team on campaign moments, product launches, and seasonal content priorities.

Community Engagement & Performance Reporting

• (Light touch) Monitor audience insights.
• Track content performance across platforms and share regular insights on what is working, what is not, and what to test next.
• Bring data-informed recommendations to content planning conversations.

Required Qualifications

• 4+ years of experience creating social media content
• Demonstrated portfolio of short-form video and social content across Instagram, TikTok, LinkedIn, or Facebook.
• Strong video editing skills; proficiency in tools such as CapCut, Adobe Premiere, or similar.
• Excellent copywriting instincts — you can write captions that hook, inform, and convert.
• A genuine feel for platform culture, trends, and what makes content shareable.
• Organised and reliable, able to manage your own deadlines and communicate proactively.

Preferred Qualifications

• Experience creating content for a consumer-facing brand, particularly in financial services, fintech, Insurance etc.
• Familiarity with social scheduling and analytics tools (e.g. Later, Hootsuite, Sprout Social, or Meta Business Suite).
• Graphic design skills using Canva or Adobe Creative Suite for static content production.
• Experience with influencer or UGC-style content formats.

Personal Attributes

• Creative, with a strong visual eye and a storyteller's instinct for what connects with an audience.
• Self-directed and accountable; comfortable working independently on a retainer model.
• Collaborative and communicative when working with internal stakeholders.
• Adaptable and solutions-oriented, with a positive attitude toward feedback and iteration.

Engagement Details

Type: Freelance monthly retainer - min of 15 deliverables per month

Location: Remote - min of 2 days in Sydney office (central location) per month to shoot and create content.

Rate: AUD $4.5 - $5,000 per month

Start: ASAP / by agreement

How to Apply

Please send your portfolio or social handles & a brief note on your availability. We would love to see examples of content you have created that drove real results — bonus points if it made us laugh, think, or both.