Receptionist

• Admin / Secretarial / Office Support
• Receptionist
• Brisbane
• Permanent / Full Time

• Recognised in the AFR BOSS Magazine's Best Places to Work 2024 and 2025
• Join a modern, market-leading law firm that puts its people first
• Be part of a busy and collegiate Front of House team

About you

You are an experienced, well-presented experienced receptionist ready to take on a new role in a growing Brisbane office.

Requirements to be successful in the role,

• A minimum of 2 years of corporate reception, concierge, and/or hospitality experience.
• Excellent telephone manner and a positive attitude.
• Strong organisational skills, including multi-tasking.
• Ability to quickly build rapport with staff, senior stakeholders and clients.
• Professional communication style.
• Experience with the set-up of audio-visual equipment and IT solutions.
• Strong experience with meeting room set up and pack down.
• Previous involvement with drink and catering services (the successful candidate must hold a RSA certification).

In addition, the following skills and experience are desirable but not essential:

• Events and/or function experience.
• Previous experience working in a corporate or professional services environment.

Your role

Your role is to maintain the highly important first impression of the Firm, meet and greet clients and visitors, and be a key member of the team responsible for the overall front of house activities, including meeting rooms.

Key responsibilities include,

• Present a positive first impression of the Firm by greeting visitors and directing them to the correct team member and/or department.
• Provide excellent customer service as the first point of contact for external clients and visitors.
• Develop and maintain professional relationships, in person and over the phone.
• Answer incoming telephone calls and assist with general queries and information.
• Manage the reception area and keep it tidy.
• Manage all meeting rooms, including bookings and ensure presentation is maintained.
• Assist with audio-visual setup in meeting rooms including video and telephone conferences and presentations.
• Provide support for Firm events, including set up, service, and breakdown.
• Provide coffee, tea, or drink service to staff, clients, and guests.
• Receive and action travel requests and booking forms.
• Assist with catering orders and FOH stock levels.

About Gadens

Gadens is a leading, independent Australian law firm, with a clear vision and strategy for the future. We help people achieve their purpose in a complex world, by leading by example, inspiring others, innovating and building something we are all proud of.

At Gadens, we:

• develop and inspire our people
• do the right thing and make an impact
• work with quality clients in our chosen markets
• solve problems with people and technology working seamlessly together
• are a widely recognised and respected brand.

What we offer

• 30 weeks paid parental leave – Our market leading policy includes 30 weeks paid parental leave for all permanent staff, with no tenure required. This includes superannuation contributions while on parental leave, an external coach to support through various stages of parental leave and support and paid leave for surrogacy and IVF treatment.
• Flexibility – Hybrid working arrangements. This includes flexible working hours as well as equipment to support working from home.
• Annual leave - Ability to purchase up to 3 weeks of annual leave a year as well as a gifted day of leave for your birthday month which we call “Gadens day”
• Health & Wellbeing – We offer a range of health and wellbeing benefits to empower and support our people including, regular social events, employee assistant program, bonus program for non-fee earners, discounted private health insurance, annual flu vaccinations, skin checks, recognition awards and much more!
• Learning & Development –We promote a culture of continuous learning opportunities including access to professional development for all employees, coaching, mentoring study support as well for further education.
• Community involvement – We give back to the community through our well-established pro bono program as well as staff volunteering initiatives.

We are always on the lookout for star performers to join our growing firm. To find out more please visit