Contract Support

Contract Support - Facilities Management Work for CBRE Global Workplace Solutions (GWS) who are leaders in the Facilities Management industry Endless growth opportunities working for a global business

Here's a snapshot of your day

Build and develop relationships with key business and account stakeholders, customers and external agencies.

Identify and help drive implementation of savings opportunities to ensure customer and CBRE financial savings targets are maximized.

Drive high quality commercial performance through understanding the contractual commitments, better buying and use of preferred suppliers.

Support the preparation Contract Review pack, promoting the use of AIQ.

Support the Contract Manager compile the Customer Monthly Management

Liaising with the client regarding payment of invoices, escalating to Contract Manager or Lead Contract Support if required and, resolving where possible.

Site inductions

Helpdesk: including but not limited to; logging, distributing and closing of reactive calls on desired system.

Continually develop systems to maximize efficiency benefits for the customer and CBRE.

Liaise with Lead Contract Support to ensure labour allocations are up to date to ensure accurate client reporting.

Upload of approved timesheets.

Organise training for the team

Co-ordination of the billing application, calculating margins, raising invoices and submitting to client

Chasing of debt to keep within contractual terms, escalating to Contract Manager or Lead Contract Support delays to payment, resolving where possible.

Review of Power BI contract KPI’s reports such as P&L, WOM, Debt, aged unreceipted OPO's, aged GRNI & Exception Pool, taking appropriate actions to remediate any areas that do not meet expected standards.

Raising Purchase Orders

Manage timely receipting of Purchase Orders

Processing supplier invoices and resolving any queries

Skills and Experience you'll use to thrive in your role: Higher education qualifications Previous experience in a similar role with finance duties Understanding of the requirements of operating in a contract environment Customer focused with a passion for customer service.

What's in it for you? Rewarding career with great developmental opportunities within GWS and across CBRE A great opportunity to make your mark in a growing business. Extensive training opportunities which can be tailored to your career goals Opportunity to be exposed to world class facilities management services

We look forward to hearing from you!