Systems & Technology Specialist

About John Holland

At John Holland, our purpose is simple – we transform lives with everything we do.

We’ve always known that infrastructure is about people — our customers, our employees, and the communities in which we work every day.

That’s our difference. Deep experience and capability with a genuine care about creating better lives for people along the way.

Be part of the team that’s up for the challenge of transforming lives for good.

About The Project

Join the John Holland IT team supporting the Melbourne Metro Tunnel and Stations project as part of our 25-year Cross Yarra Partnership Asset Management Services (CYP AMS) maintenance contract.

This complex underground rail network connects Melbourne’s CBD through five new stations and is now a critical, fully operational part of the city’s transport system.

As part of the CYP AMS team, you will play a key role in providing ongoing support and continuous improvement of systems and technology that support the maintenance of this vital urban lifeline.

Are you up for the challenge?

We are looking for a knowledgeable IT professional with experience in IT systems support and exposure to Asset Management systems to join the team in the role of Systems & Technology Analyst.

In this role you will provide ongoing support of CYP systems and technology projects and engage with relevant CYP AMS business streams, the JHG IT team, external suppliers, and contractors to develop and coordinate IT solutions.

This position is based at the project office at Town Hall Station in Melbourne CBD.

About The Role

• Act as system administrator for the CMMS and other maintenance technology applications
• Coordinate the ongoing maintenance of IT systems and operational technology including Building Management System (BMS), SCADA and CMMS.
• Coordinate the delivery of fit for purpose technology solutions and enhancements into the business.
• The effective management and triage of IT and OT issues and requests on behalf of CYP AMS
• Coordinate the ongoing security of information & technology systems into the business including local area networks and other operational technology
• Support the continued development and compliance to relevant documentation such as the:
• Information Management Plan
• Cybersecurity Management Plan
• Digital Engineering Management Plan
• GIS Management Plan
• CAD Management Plan
• Establish and embed policies, systems and processes to support effective and efficient service delivery.
• Coordinate requirements gathering for CMMS and maintenance applications in collaboration with Asset Engineering, Maintenance, and Operations teams
• Identify and prioritise initiatives and continuous improvement opportunities in the IT tools with the business and IT teams
• Ensure alignment of maintenance systems with project, organisational, and client technology requirements
• Coordinate the import and export of data into systems and develop tools to assist processes inc. data migration, import, and validation exercises.
• Act as the interface for client governance forums and technology change processes
• Support in onboarding and continually enabling system users
• Coordinate the relationship between the business and JHG IT teams.
• Working closely with Asset Engineering Manager, CYP + Systems & Technology Manager – CYP AMS to understand the scope of business requirements.
• Participate in system evaluation and selection in partnership with business stakeholders.
• Ensuring regulatory compliance for CYP AMS through reporting on, and governance of, requirements relating to the VPDSS, Cyber Security Act 2024, NIST SP 800-53r5 and IEC 62443
• Facilitate Risk Assessments that relate to IT deployment and Cybersecurity for CYP AMS

About You

• Bachelor’s degree in a Computing related field or equivalent
• Experience administering and supporting CMMS and/or enterprise maintenance systems
• Experience in requirements gathering, system configuration, and technology change management
• Working knowledge of information management, data governance, and cybersecurity regulatory compliance
• Familiarity with technology platforms such as Building Management Systems, CMMS, BIM, GIS, CAD, Power BI and SCADA
• Excellent communication and stakeholder management skills

As part of the team, you help us deliver on our promise to transform lives

Your success is reflected in ours, so we’re committed to being an employer of choice. We pride ourselves on having a diverse and inclusive workplace, as different perspectives and ideas will deliver our long-term success.

We want you to be with us for the long-term, so providing you with rich career experiences and ongoing development is our priority.

What’s In It For You

We’re about connecting your sense of purpose to ours. We understand that your career is one of the biggest ways to have an impact on the world. We also believe in supporting you as a whole person, not just an employee.

We reward and support our people in so many ways. This starts with being flexible about how different people like to work. From generous leave policies to wellbeing and relationship support, your needs sit at the heart of our employee benefits.

We Offer

Competitive remuneration with salary continuance, and salary sacrifice options.

Great leave benefits including 18 weeks paid parental leave with super and up to an extra 18 weeks of super paid on further periods of unpaid parental leave, multicultural leave exchange and two extra days to prioritise your wellbeing.

Career progression underpinned by our exciting pipeline of work means you’ll have the opportunity to work on iconic projects that are shaping cities and communities.

Learning and development opportunities where you’ll have access to emerging talent programs, building your career through clear career pathways, plus technical and leadership training and development opportunities.

Inclusion, diversity and equity is part of how we work. We want everyone at John Holland to feel that they belong – that’s why we’re working hard every day to foster a more inclusive culture, backed by a business-wide inclusion strategy to bring about meaningful change. We’ve also got active employee resource groups that support our commitments including those around gender equality and reconciliation.

Flexibility means different things to different people. Whether it’s flexi-hours, flexi-parenting, flexi-leave, flexi-shifts or flexi-work, we’re committed to helping our people work flexibly.

John Holland does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies.