Administration Officer

Join Royal Melbourne Hospitals passionate and dedicated Cardiology team as a part-time Administration Officer, based at Royal Park.

Why Join RMH?

• Part time ongoing position | 32 hours per week | Royal Park location
• Be part of a passionate and dedicated Cardiology team

About The Role

Join the Royal Melbourne Hospital's Cardiology Administration Team and play an important role in supporting one of Victoria's leading cardiology services. Based at our City Campus in Parkville, you'll provide high-quality administrative support across a busy and collaborative department that delivers comprehensive inpatient, outpatient and diagnostic cardiac services.

Working alongside multidisciplinary teams, you'll contribute to the smooth delivery of care for patients with a broad range of cardiac conditions, including heart disease, heart failure and cardiac arrhythmias. You'll be part of a service recognised for excellence in clinical care, education and research, with opportunities to support a team at the forefront of innovative cardiac treatment and patient care.

Key Accountabilities

• Manage Cardiology clinic operations, including patient bookings, appointment scheduling, cancellations, enquiries and waiting list coordination.
• Provide professional, compassionate communication with patients and carers, including check-ins, Medicare billing and general reception duties.
• Liaise closely with nursing and medical staff, other hospital departments and clinical teams regarding schedules, cancellations and patient flow.
• Ensure referral, documentation and compliance requirements are met before clinic visits, including verifying current referrals.
• Maintain accurate document management through effective filing, scanning and record organisation.
• Use hospital systems (IPM, EMR) competently and stay updated with training and system enhancements.

About You

• Previous hospital experience
• Knowledge of medical terminology
• Sound keyboard skills and familiarity with Microsoft office products
• Excellent communication skills
• Demonstrated ability to work effectively as part of a team
• Previous experience in a hospital setting or medical environment
• Strong administrative and computer skills
• You are adaptable, professional and committed to delivering a high-quality patient experience

Desirable

• Understanding of Cardiology diagnostic environment

Benefits Of Working At RMH

• Join a values-based organisation offering great opportunities for career diversity and professional development, including training and research opportunities, as well as access to mentorship and leadership programs.
• Access to comprehensive health and wellbeing programs, including Employee Assistance and Fitness Passport.
• Up to $12,000 tax free earnings with salary packaging options.
• Generous leave entitlements – five weeks annual leave per year (pro-rata for part time), additional monthly paid day off for full time staff.
• Central Parkville location – onsite car parking options, easily accessible via public transport.

Position Description

Click here to view the full job description

Interested?

Click Apply to submit your application, please include a cover letter and resume.

Our Commitment

We acknowledge the Traditional Owners of the lands on which we work and are committed to a culturally safe environment for Aboriginal and Torres Strait Islander peoples.RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards.As a leader in healthcare, we are dedicated to fostering a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply and will provide adjustments to support equitable participation.

Interviews may commence as applications are received. Early applications are encouraged as the role may close once filled.

All appointments are made subject to a satisfactory Criminal History Record Check and satisfactory Working With Children Check.

The RMH is committed to creating a culturally safe environment as a collective responsibility. We draw on our principles of self-determination, equity, accountability, and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve.

RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards.

As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation.