Supply Planning Manager

Join the Haircare Group Family

Haircare Group is a proudly Australian, family-owned business with over 50 years’ experience in the professional hair industry. Founded by a hairdresser for hairdressers, we are a leading distributor of premium haircare brands and services across Australia and New Zealand, supporting customers across wholesale, retail, and eCommerce channels.

We’re more than a business — we’re a community. Our people are passionate about what they do and committed to excellence, innovation, and integrity. We build long-term partnerships with our customers and proudly represent brands that inspire creativity and quality.

For us, it’s more than hair.

The Role

We’re seeking an experienced Supply Planning Manager to lead our inventory, demand, and replenishment planning function.

Reporting to the General Manager and based in South Australia, you will play a critical leadership role in balancing customer service, working capital, and supply chain efficiency. You’ll work closely with Buying, Sales, Marketing, Warehouse, and the Category Insights & Strategy team to deliver data-driven planning outcomes that support business growth.

Leading a team of six, you will drive forecasting accuracy, optimise inventory levels, manage supplier performance, and embed best-practice S&OP processes across the organisation.

Why This Role Stands Out

• Strategic leadership role with direct impact on service levels, working capital, and supply performance
• Exposure to a multi-channel supply environment (wholesale, retail, eCommerce)
• Opportunity to lead and develop a high-performing planning team
• Work closely with a dedicated Category Insights & Strategy function
• Drive continuous improvement, systems optimisation, and supply innovation

Key Responsibilities

• Lead end-to-end inventory, demand, and replenishment planning across multiple sites
• Develop accurate forecasts in partnership with Sales, Marketing, and Category Insights
• Monitor and optimise key inventory metrics (service levels, stock turns, ageing, excess)
• Implement strategies to improve inventory efficiency and reduce obsolescence
• Manage supplier performance, replenishment, and supply continuity
• Collaborate cross-functionally to align supply planning with commercial and operational needs
• Drive system accuracy and leverage ERP and reporting tools (e.g. NetSuite, Power BI) for insights
• Embed and continuously improve S&OP and demand planning processes
• Deliver reporting on inventory health, supplier performance, and supply risks
• Lead, coach, and develop a high-performing planning team

What You’ll Bring

• Proven experience in supply planning, inventory management, or supply chain leadership
• Strong background in multi-site or multi-location distribution environments
• Experience with ERP and planning systems (NetSuite and/or Netstock highly regarded)
• Advanced analytical capability, including Excel and Power BI (preferred)
• Solid understanding of demand forecasting, inventory optimisation, and S&OP principles
• Demonstrated leadership experience with the ability to coach and develop teams
• Strong stakeholder engagement and communication skills
• Tertiary qualification in Business, Supply Chain, Logistics, or Finance (preferred)

What We Offer

• Leadership opportunity within a respected Australian-owned business
• Collaborative and values-driven culture
• Generous staff discounts on premium haircare products
• Opportunity to influence strategic supply chain outcomes and business growth

Ready to Take the Next Step?

If you’re a driven supply chain leader ready to make an impact, we’d love to hear from you.

Apply now and help shape the future of supply planning at Haircare Group.

Please note: You must have full Australian work rights to apply.