Quality & Compliance Manager

reqId: 167836

Category: Professional Services

Location: South Brisbane, Queensland, 4101

Permanent

Find your further with Ventia as an experienced Quality and Compliance Manager in our Defence Maintenance Contract where you will play a critical part in ensuring the contract meets all regulatory, contractual and internal quality standards. You will lead compliance frameworks, deliver audits, manage risk and drive continuous improvements across maintenance operations helping ensure excellence in service delivery and supporting Defence capability.

The role offers hybrid working conditions (working from home and sites across Australia with travel min 1 week a month), loads of ownership, job satisfaction and connection with defence personnel. If you are ex-Defence with the below skillset and experience, we would particularly love to hear from you!

You must be an Australia Citizen to apply due to Defence security check requirements.

What’s on Offer

• $130k + TFR (includes super)
• Career development and growth opportunities
• A flexible and supportive environment
• Work life balance (and flexibility to support travel required)
• Strong focus on safety, integrity and service excellence
• Access to a variety of Health and Wellness initiatives - including the EAP, Ventia's Healthy Minds program and Healthy Bodies program
• Employee benefits such as corporate travel discounts, Novated leases, private health discounts, credit discounts with retailers Australia wide including Woolworths, Coles, Booking.com and Expedia

About the Role

• Lead and manage quality assurance and compliance activities across the contract
• Plan, conduct and report on internal audits and spot checks
• Investigate and resolve customer feedback and complaints
• Manage export control and ITAR compliance risks
• Maintain quality management systems, documentation, and audit records
• Deliver training on quality, compliance, and continuous improvement practices
• Partner with stakeholders across Defence and internal teams to ensure compliance and performance standards are met
• Support sites with Technical Authority compliance and capability uplift

Required Skills and Experience

You are a detail-orientated and analytical professional with strong experience in quality management and auditing, ideally within a Defence or highly regulated environment (e.g. land maintenance background).

• Diploma / equivalent in Quality Management, Auditing or related
• Proven experience in planning and conducting audits
• Solid IT skills (S4 Hana, Microsoft suite)
• Auditing and compliance reporting
• Root cause analysis and issue resolution
• Strong stakeholder engagement skills
• High attention to detail and problem-solving capability

About Ventia

As a leading services provider, we maintain, operate, and manage the essential infrastructure that makes modern life possible across Australia and New Zealand. With more than 35,000 employees and subcontractors across 400 sites, joining Ventia means becoming part of a team that values its people, supports career growth, and helps everyone go further towards their full potential.

Our commitment to Fairness, Inclusion and Respect shapes how we lead, collaborate, hire and support one another. We welcome applications from people of all ages, abilities and backgrounds, including Aboriginal and Torres Strait Islander peoples, and people of all genders, identities, sexual orientations, beliefs and caring responsibilities. We are dedicated to providing an accessible recruitment process and encourage you to request adjustments at any stage.

How to apply

Click the Apply Now button to start the journey to find your further with Ventia.

Position Reference Number: 167836