Receptionist - Bankstown Terrace Care Community

"At Opal HealthCare, we know that companies don’t succeed, people do."

Our purpose is to bring joy to those we care for and our values of C ompassion, A ccountability, R espect and E xcellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia’s leading aged care providers with over 148 Care Communities and over 24,000 team members nationwide.

About the Role

We're looking for a friendly and organised Receptionist to be the welcoming face and voice of our care community at Bankstown Terrace Care Community.

What's on Offer

• Location: Bankstown Terrace Care Community, Bankstown
• Employment Type: Permanent full-time.
• Remuneration: Attractive hourly rate (DOE) + 12% superannuation
• Additional Benefits: EA Penalty Rates & paid parental leave

Why Choose Opal?

Work-life balance — Stable hours and flexible rosters

Career development — Access our Opal HealthCare Academy to grow your career

Supportive team — Join a values-led environment where you are valued

Paid parental leave — Industry-leading policy

$5,000 referral bonuses for bringing a friend onboard

Sector-leading systems — The tools to help you succeed

What You'll Do

Be the warm, welcoming, and helpful first point of contact for all residents, families, and visitors.

Provide exceptional customer service, answering calls and enquiries with care and professionalism.

Offer a personalised touch, knowing residents by name and providing hospitality like a cup of tea.

Support essential administrative tasks including managing mail, maintaining records, and assisting with rostering.

Create a positive and organised environment at the front desk, ensuring a great first impression.

What You'll Need

Experience in a reception, front-of-house, or customer service role

A warm, friendly, and professional manner with excellent communication skills

Strong organisational skills and a keen eye for detail

Proficiency in computer systems including MS Office

A genuine passion for helping people and creating a welcoming atmosphere

Willingness to complete:

• Pre-employment medical
• Police check
• NDIS Worker Screening Check

Welcome with Heart

If you are a people-person who takes pride in creating a positive and organised environment, we would love to hear from you.

Apply now to become the welcoming heart of our care community with Opal HealthCare.