Strategic Accounts Sales Manager

Australia Post

General information

Name

Site / Location

Melbourne Support Centre

Ref #

12384724

Entity

Australia Post

Opening Date

29-Jun-2026

Suburb

Richmond

Work Type

Permanent Full Time

Description & Requirements

Being in a business support role at Australia Post means helping our people deliver for every Australian. Just like our Posties, you’re one of the people behind every parcel. Whatever your team or role, you’re helping grow our people, grow our business and make a lasting impact on the Australian community. You’ll find a culture of connection, supported by great people and the flexibility to balance work with life outside of it.

At Australia Post, we’re transforming how we support large enterprise and government customers; unlocking growth, strengthening partnerships, and delivering exceptional customer outcomes. We’re looking for a Strategic Sales Manager to lead one of Australia's most strategic retail portfolios, spanning several iconic consumer brands and complex national operations across retail, eCommerce, fulfilment and supply chain.

Lead strategic partnerships. Drive growth. Deliver impact.

About the role

As a Strategic Sales Manager, you’ll own and grow a portfolio of strategic enterprise accounts within a dedicated Key Account Pod. You’ll lead end-to-end account strategy, shape commercial opportunities, and deliver sustainable growth outcomes; while building deep, trusted partnerships with senior customer stakeholders.

You’ll also lead a cross-functional Pod team, aligning capabilities across Australia Post to deliver coordinated, customer-led solutions and long-term value.

What you’ll deliver

Own and grow strategic enterprise accounts, driving revenue, retention and share of wallet.
Develop and execute end-to-end account strategies and long-term growth plans.
Lead complex commercial negotiations, renewals and strategic initiatives.
Identify and deliver new growth opportunities across your portfolio.
Build deep customer insight and align account strategies to Australia Post’s broader objectives.
Lead a high-performing, cross-functional Pod team to deliver coordinated outcomes.
Drive executive-level stakeholder engagement internally and externally.
Deliver strong commercial outcomes, underpinned by data-led insights and performance tracking.

About you

You’re a commercially astute, relationship-driven leader who thrives in complex enterprise environments.

You’ll bring:

Proven experience managing large, complex enterprise accounts in a B2B environment.
Strong track record of delivering revenue growth, renewals and strategic outcomes.
Experience shaping and executing account strategies across multi-stakeholder environments.
Ability to influence and build trusted relationships at C-suite level.
Strong commercial acumen, including pricing, negotiation and growth strategy.
Experience leading cross-functional teams without direct authority.
Ability to translate data insights into actionable account strategies.

Why join us?

At Australia Post, you’ll be part of a purpose-led organisation that’s committed to delivering for our customers and communities. You’ll have the opportunity to work on some of Australia’s most strategic accounts, lead meaningful growth initiatives, and shape the future of enterprise partnerships.

We offer a collaborative, inclusive environment where you’ll be supported to grow your career and make a real impact.

If you’re ready to lead strategic customer partnerships and drive meaningful commercial outcomes; we’d love to hear from you.

What else is in it for you?

Be part of one of Australia’s largest business transformations, driving customer value.
Work alongside executive leaders internally and externally.
Drive real, measurable impact for customers and communities.

If you’re ready to lead AI adoption at enterprise scale and help shape the future of one of Australia’s most iconic organisations, we’d love to hear from you.

All walks, one route

It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.

We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at [email protected] or on 03 8737 9415.