Innovation Officer

Hybrid (4 days WFH)

Sydney City

Full-Time Permanent

Digital - Marketing & Innovation - Management

10 Jul 2026

ABOUT THE ROLE

Permanent | Full-time | Hybrid (Sydney city)

This is a fantastic time to join Pickles – we are going through a digital revolution within our e-commerce business. We’re striving to be the go-to place to buy a second-hand asset. This means that we’re improving our tech, aligning our services and using design thinking to adapt to a better digital experience. Forward thinkers and go-getters thrive in our growing business, and we are always looking at ways we can improve.

As a result of internal promotion, our innovation team has an opportunity for two highly organised and analytical Innovation Officers to help shape, drive and deliver innovative solutions to provide exceptional service to our customers and vendors. Under the direction of the Chief Marketing & Innovation Officer you will partner with all areas of the business to create innovation capability and culture within the organisation to challenge mindsets and disrupt the current ways of working.

Your key responsibilities will include

• Participating in design thinking projects to solve company problems by providing project direction and influence, requirements gathering, analysis, implementation and transition
• Collaborating with all parts of the business, from IT to finance to UX, to encourage design thinking and innovation
• Leading innovation in the business and helping oversee yours and others' ideas from beginning to implementation
• Driving design thinking and innovation within Pickles
• Managing the innovation funnel for employees to raise ideas
• Researching cutting edge trends and innovations to trial at Pickles
• Hypothesising and creating experiments to test company vulnerabilities and concerns
• Developing and refining ideas using design thinking methodologies and bringing new business concepts to life with professional prototypes, presentations and videos
• Partnering with operations and marketing teams to identify strategic opportunities to unlock new markets or segments
• Establishing key performance indicators for venture outcomes while also defining the business model and case for new ventures, products and services
• Keeping staff informed of the purpose, progress and strategy for Innovation through various mediums
• Tracking and reporting on progress of Innovation against the metrics and objectives
• Analysing and presenting data trends and results from the company and our customers

ABOUT YOU

To be successful in this role, you will need to have the following skills and experience:

• Bachelor’s degree in marketing, business, economics, finance or similar
• Basic design skills in Adobe Creative Cloud, Figma, and Final Cut Pro (Desirable)
• Knowledge of product development methodologies including agile, scrum, waterfall, sprints, leave and Kanban
• A general knowledge of design thinking and design thinking strategies, such as development of personas, empathy mapping and more

WHY WORK FOR PICKLES

Since 1964, Pickles has powered trusted marketplaces that bring people together, delivering value for our customers whilst remaining authentic. We are the Australian leaders in asset remarketing across industrial, motor vehicles, salvage, mining, oil & gas, agriculture industries and employ a broad team of specialists to make this happen.

Pickles offers a variety of employee benefits and programs that make being part of our team truly rewarding:

• Up to five extra days of leave each year and ability to earn an annual bonus after a qualifying period
• Cash vouchers and formal recognition awards
• Study assistance to support relevant courses or qualifications with robust career pathways available
• Paid parental leave for primary and secondary carers
• Bonus for referring talented people who join and succeed at Pickles
• Access to the employee assistance program for you and your family

Applying for a remote role?

Pickles will supply a laptop and docking station, as well as role-specific equipment like a headset if it’s required. The candidate is responsible for all other elements their remote working environment, including but not limited to: reliable internet connection, dedicated workspace that is safe and free from distractions, as well as providing necessary furniture and equipment such as a desk, chair, screens, keyboard, mouse, and any other peripherals required to perform their role effectively.

At Pickles, we value diversity and inclusion and encourage Aboriginal and Torres Strait Islander peoples and those from diverse backgrounds to apply.

Only suitable candidates will be contacted. Reference and criminal history checks apply. Internal applicants must have completed 6 months’ probation.

Visit our website at www.pickles.com.au to find out more!