Specialist, Property Assessing

NRMA Insurance has been helping Australians with their general insurance and actively supporting communities for 100 years. Part of Insurance Australia Group (known as IAG),wereproud to be one of Australias most iconic brands.At IAG,werecommitted to making the world a safer place. As aField Assessorin Property Assessing,youllplay a vital role in helping customers navigate the repair and settlement process after property damage.Youllcombine technicalknow-howwith empathy to ensure every claim is managed efficiently and to the highest standard. This is your chance to be part of a team that thrives on problem-solving and delivering outcomes that matter.

This is a permanent, full-time role primarily servicing the ACT and surrounding areas of NSW; however, travel outside this region may also berequired. The ideal candidate willresidewithin the region, though candidateslocatedslightly outside the area will also be considered.

What You'll Do

Attend customer properties to assess damage, quantify repairs, and authorise settlements. Negotiate and manage repair scopes, variations, and total loss settlements with suppliers and customers.

Monitor repairs through to completion, resolving delays and ensuring quality outcomes. Drive cost-effective solutions with suppliers to meet agreed targets for claims costs. Collaborate with claims teams and partners to resolve complex issues and deliver exceptional customer experiences.Identifyopportunities for process improvements and contribute to continuous improvement initiatives.

What You'll Bring

Minimum 4 years experience in a construction trade or loss adjusting. Strong understanding of claims management processes and repair methodologies. Excellent communication, negotiation, and influencing skills. Ability to work independently and manage multiple priorities. Current drivers licence andabilityto travel asrequired. A customer-first mindset and commitment to delivering high-quality outcomes.

What We Offer

Boosted superannuation with 13% as standard. 20 days annual leave + 5 daysMyLeave(extra leave forwhatsimportant to you). Work from home and many more flexibility options withmyFlex. Up to 50% off personal insurance, including home and motor insurance. Partner discounts on private health insurance, tech& appliances, and many more. Industry-leading 20 weeks paid parental leave. Access to LinkedIn Learning, the award-winning IAG Academy, studyassistanceand secondment opportunities.*employmenttype eligibility criteria applyApplications close: Wednesday 8July 2026 11:59PM AEDTAdjustments and SupportIf you require any support or adjustments toparticipateequitably in our recruitment process, we encourage you to reach out to ***email_hidden*** for a confidential conversation.