Membership and Communications Coordinator

Membership & Communications Coordinator – 1.0 FTE (hybrid)

• Located near Chatswood Station, hybrid work – 4 days WFH, 1 day in office
• Work for a leading international health charity with a high-performing, results-focused management team
• Suitable for an exceptional graduate with strong academic results, or an individual with experience in premium customer-facing environments such as five-star hospitality, luxury retail or executive support roles. Candidates should demonstrate excellent professionalism, communication skills, discretion and attention to detail.
• 2 to 6 weeks of Work From Anywhere in the world each year
• Access to NFP Salary Packaging

THE ORGANISATION

The Thoracic Society of Australia and New Zealand (TSANZ) is a health promotion charity whose mission is to lead, support and enable all health workers and researchers who aim to prevent, cure, and relieve disability caused by lung disease. The TSANZ is the only Peak Body in both Australia and New Zealand that represents all health professionals working in all fields of respiratory health.

The TSANZ is a leading advocate and provider of evidence-based policy for the prevention and management of respiratory conditions in Australia and New Zealand. Providing professional education and training to over 1,800 members.

THE ROLE

The Thoracic Society of Australia & New Zealand (TSANZ) are seeking a full-time Membership Coordinator. Candidates with experience in working for a membership organisation are desirable but an ability to demonstrate strong stakeholder relationships are essential. Strong written and verbal communication skills are required. As part of the membership and events team, you will support our members by being their first point of contact, answering any enquiries, assisting with membership renewals, and providing secretariat support to the board, subcommittees and others as required.

TO BE SUCCESSFUL IN THIS ROLE YOU MUST HAVE

• This role is front of house, so what is most important is your customer service, responsiveness and attention to detail, rather than formal educational qualifications.
• Well-developed attention to detail (this is a core requirement above educational qualifications), organisational, planning, and multi-tasking skills along with the ability to coordinate competing priorities.
• Experience in an administration, secretariat or project support or coordination role.
• High-level written and verbal communication skills with attention to detail.
• Professional attitude and experience in managing stakeholder relationships to achieve positive outcomes.
• Be proficient in MS Office suite and CRMs.

Desirable

• Exposure to or understanding of the not-for-profit and or health sector.
• Experience in any area of front of house service. We are flexible, it could be experience in a five star hotel, luxury retail setting, doctor’s office or in a corporate environment and etc.

Education

A recognised university, TAFE qualification or recognised work experience in lieu of post high school education. What is more important than educational qualifications is your attention to detail (this is a core requirement), work ethic, ability to gel with your team, and willingness to lend a hand to make the organisation thrive.

The value TSANZ provides for its staff:

• NFP Salary packaging (up to $15,900 + meals/entertainment $2,650 which significantly increases take home pay as this is a fringe (pre-tax) benefit)
• Additional performance-based leave available – 9 day fortnight at full pay
• Opportunity to work with progressive minded peers, partners + stakeholders
• Enjoy 5 weeks of Annual Leave per annum (including birthday leave and 4 days of additional year-end leave annually)
• Well-being leave (3 days per year for things like exercise, time in nature or with family)
• 2 - 6 weeks of Work From Anywhere in the world
• Free coffee, tea, healthy drinks and snacks available in the office
• Hybrid working policy which encourages people to do their best work (standard is 1 day on-site per week with added flexibility as & when required)
• ‘Everyday Flexibility’ to support employees to have optimal work-life balance (sliding start, finish times, time-off for personal appointments, extra work from home needed for special reasons, working non-standard hours)
• Access to Employee Assistance Program (EAP)

If you are highly organised, details-focused and love collaborating with internal and external stakeholders alike to create value, then this might be your ideal next role. Our workplace culture supports equity and diversity, individuals who work collaboratively and have the right attitude!

View the position description here: https://thoracic.org.au/wp-content/uploads/2026/06/Membership-and-Communications-Coordinator-.pdf

Apply through LinkedIn with your resume. Contact Mrs Hannah Keep (Head of Operations, Memberships and Education) ***email_hidden*** for more information.

Apply now – this role is available for an immediate start.

Do not delay – we will hire when we find the right person.