Control Room Operator | Northern Suburbs

Brief Description

About the Role

Securecorp is seeking an experienced Control Room Operator for a casual position based in Broadmeadows at a leading pharmaceutical site.

This role is suited to a confident operator with at least two years’ experience, capable of managing CCTV, access control, incidents, and communications in a high-risk, fast-paced environment. You will play a critical role in maintaining site safety, accuracy, and operational reliability.

The Opportunity

This is not your average control room role. You will have the chance to work in a dynamic environment using leading technologies including Gallagher, Avigilon, Genetec, Ascom, and Passage Point, alongside highly experienced professionals.

If you are a confident operator who can hit the ground running and manage multiple priorities without missing a beat, we would love to hear from you.

Benefits

• Ongoing training and upskilling programs
• Exposure to advanced security systems and technology
• Clear career progression pathways across the organisation
• Supportive and collaborative team environment
• Employee rewards and recognition programs
• Access to Employee Assistance Program and wellbeing platform
• Discounts across retailers, fitness centres, travel, and more

Key Responsibilities

• Monitor and manage CCTV systems with precision
• Assess and respond to security risks in real time
• Coordinate emergency responses and liaise with stakeholders
• Maintain accurate incident reports, logs, and visitor records
• Manage access control for staff, visitors, and contractors
• Operate two-way radio systems and deploy security personnel
• Participate in training and simulation exercises

Skills & Experience

• Minimum 2 years’ experience in a control room environment
• Current Security Licence with Control Room endorsement
• Strong admin skills and computer literacy
• Experience in high-pressure environments and fire panel systems
• Proficiency in Gallagher, Avigilon, Genetec, Ascom, PassagePoint (or similar)
• Current First Aid and CPR certification
• ASIC Clearance (or willingness to obtain)
• Hepatitis B & Influenza certificates (or willingness to obtain)
• Driver’s Licence and reliable transport
• Ability to work independently and within a team

About The Company

Securecorp is a progressive and award-winning organisation delivering security, cleaning, electronics, and monitoring services nationwide across sectors including retail, aviation, corporate, and major events. We are committed to reliability, integrity, and delivering results, while providing stability, growth, and development opportunities for our people.

Securecorp is an equal opportunity employer, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans and people of all ages, sexualities, genders, abilities and cultural backgrounds. We are committed to creating an inclusive workplace where everyone is valued and respected.

Securecorp Protective Services Pty Ltd

Private Security Business Licence 805-434-70S