Administrative Assistant – E-Commerce (Full-Time)

Administrative Assistant – E-Commerce (Full-Time) (Office-Based Role)

Want to kick-start your career in e-commerce with a role that sets you up for the future?

Vulcan Fitness is a fast-growing Australian brand selling high-quality gym and fitness equipment. We’re looking for a motivated and organised go-getter to join our Brisbane (Banyo QLD 4014) office as an Administrative Assistant.

Website: https://vulcanfitness.com.au/

No prior experience is needed - we’ll train you on everything, from using our software to handling supplier communications. You’ll gain hands-on experience across the entire business and work directly with the founders and our tight-knit team. (Dhil, Justin, Zeik, Paige, Ethan, Darcy & Stu).

Role Overview

This is a permanent, secure role with preferred hours of Monday to Friday, 7:30 AM – 3:30 PM (or 8:30 AM to 4:30 PM is fine). You’ll be part of a small, collaborative team who get things done while having a laugh along the way.

Key Responsibilities

• Respond to customer service emails daily, clearing the inbox and attending to all queries.
• Prepare quotes and respond to product inquiries.
• Troubleshoot complaints and work with our factories/manufacturers to arrange suitable solutions or spare parts.
• Print and organise shipping labels for the warehouse manager to pick orders.
• Prepare purchase orders and assist with operating Cin7 software - full training provided.
• Liaise with suppliers and freight companies as required.
• General administrative tasks as needed to support the Vulcan Fitness team.

What We’re Looking For

• Strong written communication skills and a professional but friendly tone.
• High attention to detail and great organisational skills.
• Willingness to learn and confidence to ask questions.
• Comfortable using admin software (experience with Microsoft Office/Excel, Shopify, Cin7, or similar is a bonus, but not required).
• Someone who enjoys an active lifestyle and is interested in health & fitness (you’ll fit right in with our team culture).

What We Offer

• Competitive Salary Package
• Performance bonus based on individual, team results and business growth
• Hands-on training in e-commerce systems and processes - you will learn all the skills required to launch your own e-commerce brand one day!
• Learn the full e-commerce process, with potential to grow into more specialised roles as we expand
• Work directly with the founders in a growing, supportive team
• Street parking available on Nudgee Road
• Access to our fully equipped office gym
• A role where you’ll build real skills, enjoy a positive team culture, and have long-term stability

Location: Banyo, QLD (office-based role)

Hours: Full-time

How to Apply

Send your resume and a short note (2 - 3 sentences) telling us why you’d be a great fit for Vulcan Fitness - and share a little about your interest in health, training, or staying active - to ***email_hidden***. My best contact number is 0404 969 244.