Trainee Information Technology (IT) Support Officer

Kick off your career in IT with this exciting traineeship opportunity!

What’s really cool about this role is that you get to earn while you learn! A traineeship combines full-time employment with paid training and on-the-job learning with expert trainers and supportive mentors.

Reporting to the Information Technology Coordinator you’ll develop a range of practical skills and experience in Information and Communications Technology (ICT). Your key responsibilities will be to assist in helpdesk requests along with maintaining and supporting Council’s IT infrastructure including our server, storage, network, security and communications environments.

Working in our ICT team isn’t just about being good with computers and technology. Yes, of course you’re great with all thing’s tech, but you also enjoy helping people. Furthermore, you’re a problem solver with great customer service skills. Add to that your enthusiasm for learning and a desire to combine work with study and you’re the perfect candidate!

What We Will Offer You

• Traineeship for two (2) years with potential for ongoing employment
• Obtain a nationally accredited Certificate IV in Information Technology
• Above award rates! Commencing salary of $1,786.40 gross per fortnight plus superannuation (at 18 years of age or older), varying rates subject to age and experience as per Award provisions
• Work-life balance! Access to Council’s Flexible Working Arrangements
• Further opportunities to grow your skill set through additional courses, training and support

Attributes we are looking for in our applicants

• Reliable, honest and motivated
• Good time management and initiative
• Positive, productive and professional (but not officious)
• Excellent communication and interpersonal skills
• Confident, flexible and open to change
• Ability to work in a dynamic environment

Traineeship Information And Study Requirements

This traineeship will provide you with the opportunity to gain valuable knowledge in both local government and ICT whilst being supported to learn and grow in a friendly and enjoyable working environment. Across 24 months you will work full time (35-hour week) alongside experienced supervisors and colleagues, gaining hands-on industry experience and receiving 3 hours paid study time per week towards achieving a nationally recognised Certificate IV qualification.

What You Will Need To Succeed

• a current Class P1, P2 or C Driver’s Licence (desirable but not essential)
• full rights to work and study in Australia
• commitment to undertaking the formal training requirements of this role
• enthusiasm, motivation and an eagerness to learn
• a desire to treat others with respect and work safely to meet Work Health and Safety requirements

What’s Great About a Career At Council

Creating thriving, sustainable communities across Australia requires a workforce with a diverse range of skills and abilities. It requires people from different backgrounds, ages and stages in their career, people who bring fresh ideas, and people who are passionate about making a real difference. If you add to that the scale and variety of the work we do along with the many different career paths within Local Government, you’ll agree there’s no better place to start or grow your career!

What is next?

Applications close Sunday, 12 July 2026 at 11.59pm AEDST with interviews to be held in the week commencing Monday, 20 July 2026.

If you are interested in this role and would like more information, please contact Joshua Wood on 02 6926 9224.

For more information and to apply, please visit: https://wagga.pulsesoftware.com/Pulse/jobs

As part of the recruitment process, pre-employment checks will be conducted in line with requirements of the position.

Council is an inclusive employer. We strive to reflect the community in which we work, as a result we welcome and encourage applications from skilled people from all walks of life. This includes women, men, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with a disability, veterans, sexually and gender diverse people, people with lived experience and people of all ages.