People and Culture Coordinator

Why Smart?

Look forward to working with Australia’s leading and most trusted provider of Employee Management Services, making the benefits of salary packaging, novated leasing, and fleet management readily available to employers and their employees.

Working at Smartgroup offers more than a job. It is a dynamic workplace that matches the enthusiasm for the work you do and ambition for an exciting fast-paced career. We have all been hired for a purpose and a reason.

Every day you will be part of a team that helps support fellow Australians - many working in essential services, corporates, government, and not-for-profits - to take home more money in their pay packets.

Do you have what it takes to become a P&C Coordinator?

If you’re someone who loves variety, thrives on organisation, and gets genuine satisfaction from helping people and improving how things work—this could be your next move.

We’re looking for a P&C Coordinator to join us on a 9-month max term contract, playing a central role in shaping the day-to-day employee experience. From coordinating employee lifecycle processes to managing HR systems and contributing to key people initiatives, you’ll be the go-to for keeping our People & Culture operations running seamlessly.

To be successful at Smartgroup you will

• You bring a genuine curiosity about AI and digital innovation, with an openness to learning how these tools can enhance your role and the way we work.

• Bring experience in a P&C / HR coordination or shared services role, with exposure to employee lifecycle processes

• Be highly organised with the ability to manage multiple priorities and stakeholders in a fast-paced environment

• Have a strong customer service mindset, with a genuine focus on delivering a great employee experience

• Demonstrate excellent attention to detail, ensuring accuracy across contracts, systems and data

• Communicate confidently, with strong written and verbal skills

• Be comfortable working with HR systems (e.g. SuccessFactors) and Microsoft Office

• Take a proactive, solutions-focused approach, always looking for ways to improve processes

• Be adaptable and resilient, able to navigate change and keep things moving

• Demonstrate strong critical thinking skills, with the ability to analyse information and make sound decisions

What’s in it for you?

Smart team members enjoy a range of benefits designed to support flexibility, wellbeing, reward, and growth:

• Smart Leave, an additional week of leave each year
• Free lunch every week
• Up to 20 weeks Paid Parental Leave with superannuation contributions and a Return-to-Work Bonus
• Make a Difference Days – paid days off to volunteer for the community and environment
• Discounted retail vouchers
• Salary packaging and novated leasing benefits (of course!)
• Free flu vaccinations
• Employee Share Plan

Grow with Purpose

At Smart, we’re driven by purpose and performance. We support individual and team growth via varied learning opportunities, open communication, and leaders who work to get the basics right – quality and regular one to ones, clear goals and success metrics, and growth conversations.

Show us you have what it takes

If this sounds like the opportunity for you and you have something to offer, we’d love to hear from you. APPLY ONLINE today.

Our Talent Acquisition team will be in touch to discuss next steps. If you require any adjustments to the recruitment process or are seeking part-time work, let us know—we’re here to understand.

Our Commitment to Diversity and Inclusion

Everyone belongs and is welcome at Smart. We welcome people from diverse backgrounds to join our team, including Aboriginal and Torres Strait Islander peoples, veterans, people with disability, people who identify as LGBTQ+, all gender identities, and people of any socioeconomic status, age, race, national origin or ethnicity.

Our commitment to Diversity & Inclusion is reflected in the external recognition we’ve received, including being named:

• WGEA Employer of Choice for Gender Equality since 2019
• DCA Inclusive Employer 2025 – 2026
• Silver Employer on the Australian Workplace Equality Index

We’re also members of the Reconciliation Action Plan network, with a RAP at Innovate level.

Please note: all successful candidates will be required to complete background checks including a police clearance prior to confirmation of employment. Candidates must have unlimited Australian work rights to be considered for this role.

Respectfully, no agencies please.