Director, EL2, Legal Technology Services, Specialist Advice and Services Division (EA2026/132)

• Do you want to work at an agency where each day reveals new opportunities to work on some of the biggest issues facing consumers and businesses and have opportunities to pursue new and exciting pathways?
• Do you want to work at a place where smart and dedicated people from all walks of life collaborate to work on meaningful matters?
• Do you want to play a key leadership role in the delivery of legal technology strategies for the agency and supporting the Strategic Director, Legal Technology Services to achieve objectives.

Then this is the place for you! At the ACCC, we’re proud of the impact we can make together. We understand the responsibilities and challenges that come with a fast moving and ever-changing environment. Our high performing culture is built on a foundation of care, support and inclusion. It’s why we’re driven by connection and collaboration, sharing our skills, knowledge and support with each other freely and frequently. It’s why we prioritise the wellbeing of our people and empower them to work autonomously, flexibly and courageously. At the ACCC, we believe the best version of you is the one that’s true to who you are – and that’s the you we want working alongside us.

We value flexibility, and all roles can be performed from any capital city in a state or territory or Townsville and are available on a full-time, part-time or job-share basis.

Applicants from diverse backgrounds including First Nations peoples, people with disability and those from different cultural backgrounds are encouraged to apply.

What you will do as the Director Legal Technology Services

This role is a subject matter expert representing the ACCC’s LTS unit within ACCC and externally and is responsible for the operational leadership of the agency’s LTS function.

The role provides leadership of a multi-disciplinary team of around 15 employees. It operates under broad direction to deliver results and solve problems as they arise, often under time pressures and in relation to emerging issues without having all of the information available. Working closely with the Strategic Director, Legal Technology Services, the role works to develop capability and identify and operationalise new developments in the delivery of legal technology services to the agency.

As The Director, Legal Technology Services, You Will

• Manage the LTS team, leading a team of professionals, role modelling our leadership behaviours, supporting a professional and collaborative working environment, coaching, giving continuous feedback, resolving conflict and facilitating career development.
• Play a key leadership role in the delivery of legal technology strategies for the agency and supporting the Strategic Director, Legal Technology Services to achieve objectives.
• Promote the broad range of LTS capabilities to internal stakeholders, by overseeing the delivery of services and technical skills training through online modules, presentations at meetings, authoring news articles and other opportunities to showcase LTS work.
• Provide expert advice and promote best practice approaches on the ACCC’s evidence handling procedures, use of eDiscovery technology and digital forensics and advising on the use of technology to solve these problems.
• Provide specialist support and respond to complex problems arising in high pressure contexts (such as litigation, time limited investigations and/or search warrants) in a timely manner.
• Liaise with other government and industry counterparts to proactively monitor developments and inform the organisation’s position on the delivery of the full range of legal technology services.

About You

Role

All candidates are expected to meet the APS Integrated Leadership Profile (ILS) for the classification advertised. Follow the link for more information on the ILS. This role in particular requires:

• Demonstrated experience leading a legal technology service delivery team or similar role in a fast-paced and large complex people-centred organisation.
• Demonstrated high level of technical expertise developed through work experience in the legal technology field, across a range of disciplines such as knowledge of legal process, eDiscovery and digital forensic technology, and handling and security of electronic and physical evidence and related policy and procedure.
• An understanding of external factors, including developments in technology, industry approaches, court practice, caselaw, legal process and the current approaches of local and international regulators within our operating environment.
• Strong interpersonal skills including the ability to work collaboratively with other people and sustain positive relationships with internal and external stakeholders.
• An ability to work with a high level of autonomy under broad direction, to ensure quality outputs are delivered by the team in a timely manner.

The Following Job Specific Criteria Are Also Highly Desirable

• Ideally, 8 or more years’ experience in a leadership role in the context of government or private law practice will also be highly regarded.

To find out more about us and the role, please read the Candidate Kit.

How To Apply

You’ll be asked to upload your resume (maximum 2 pages) and respond to the following 2 behavioural questions (refer to the Candidate Kit) with a maximum response of 300 words per question.

• Tell us why you are interested in working for the ACCC/AER and what you bring to the role.
• Outline how you would apply your experience in legal technology services to support a complex and fast moving program of case work. Include in your response:
• What are the risks that you would seek to manage?
• How would you prioritise work requests across different parts of the agency?
• What management experience do you bring?

Salary: $148,287 - $173,778 (plus 15.4% superannuation)

Contact Officer: Janette Jones, +61 2 6243 1030

Applications Close: 11pm (AEST) Sunday 19th July 2026