Assessing Learning and Development Manager

We’re looking for an experienced Assessing/Estimating Learning & Development Manager who is passionate about developing people, building capability, and delivering high-quality outcomes in a fast-paced, supportive environment. This role is based in our Head Office in Carrum Downs with regular travel across Victoria and intermittently to Queensland required.

About UBS

With a proud history spanning over 26 years in the insurance building repairs domain, UBS stands as a trusted partner to some of Australia’s most distinguished insurance companies. We are the front line for people who have experienced loss and devastation, and our role is to make a complex process simple whilst supporting our customers through the rebuilding process. At UBS, our vision is rebuilding dreams by providing quality rebuilds at competitive costs.

About Our Core Values

At UBS we:

• are open and honest
• own our decisions
• are collaborative and solution focused
• embrace change
• are role models; our behaviours build strong relationships

About The Role

We are seeking an experienced Assessing / Estimating Learning & Development Manager to lead the training, development, and ongoing capability uplift of our Building Assessors across residential insurance claims. This role plays a critical part in ensuring our Assessing team is equipped with the technical knowledge, confidence, and consistency required to deliver high-quality insurance assessments. Working closely with the Assessing and Estimating Manager, you will design, deliver, and continuously improve training programs while also providing practical, hands-on support in complex and escalated claims where required.

Key Responsibilities Include

• Designing and delivering structured onboarding programs for new Building Assessors
• Developing ongoing training frameworks for residential insurance assessing capability
• Supporting assessors with technical guidance across complex and escalated claims
• Coaching and mentoring assessors in field and desktop assessment environments
• Ensuring consistency and accuracy in scope of works, estimating, and reporting standards
• Supporting continuous improvement in assessing processes, tools, and documentation
• Collaborating with internal teams and insurance partners to uplift technical capability
• Travelling regularly across Victoria and intermittently Queensland to deliver in-person training and support

Requirements

• Clear National Police Check
• Valid Driver’s License
• Working with Children Check
• Construction Induction Card (White Card)
• Willingness to travel regularly across VIC and QLD

What We Offer

• Competitive salary package commensurate with experience
• Supportive leadership team and collaborative work environment
• Opportunity to shape and uplift capability across a growing national team
• Key leadership role influencing training and technical standards
• Long-term career development opportunities

Inclusion And Diversity

Inclusion and diversity lies at the heart of how we recruit. We continue to hire great people with a wide variety of skills, experience, and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander peoples, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers, and other diverse groups.

If this sounds like you, Apply Now!