JCB Parts Interpreter

• Trades & Technical
• Parts
• Springvale VIC
• Permanent Full Time

25/6/2026

• Join Adaptalift's growing national JCB division with excellent career opportunit
• Work Monday to Friday (8:30am - 4:30pm) with ongoing training and development.
• Support customers with one of the world's leading construction and agricultural

As one of Australia’s largest and fastest-growing materials handling hire and sales companies, Adaptalift Group has over 40 years of heritage as a proudly family-owned and operated business. With more than 600 employees across Australia and New Zealand, we are committed to delivering exceptional customer service, industry-leading solutions, and a safe, supportive workplace where our people can thrive.

As part of our continued growth, Adaptalift Group has recently been appointed as a major national dealer for JCB construction, agricultural, and industrial equipment across Australia. This exciting partnership combines Adaptalift’s extensive national branch and service network with JCB’s globally recognised range of premium equipment, allowing us to provide customers with outstanding sales, service, and support nationwide.

With significant investment in the JCB business and ambitious growth plans ahead, there has never been a better time to join the team and be part of an exciting new chapter with one of the world's most recognised equipment brands.

About The Role

Due to continued growth within our JCB operation, we are looking for an experienced Parts Interpreter to join our team based out of Springvale.

As the central point of contact for parts enquiries, you will provide exceptional service to customers while accurately identifying, sourcing, quoting, and supplying parts for JCB construction, agricultural, and industrial equipment. You will play a critical role in supporting customers and maximising machine uptime through prompt and accurate parts solutions.

Working closely with customers, suppliers, and internal stakeholders, you will help drive parts sales, maintain strong customer relationships, and contribute to the ongoing success of our growing JCB business.

Key Responsibilities

• Respond to customer parts enquiries via phone, email, and over-the-counter sales
• Accurately interpret parts requirements and identify suitable parts solutions
• Prepare customer quotations and proactively follow up opportunities
• Process sales orders, invoices, backorders, and purchase orders
• Source genuine and non-genuine parts where required
• Monitor stock availability and coordinate stock transfers between branches
• Build and maintain strong customer relationships
• Provide customers with updates on order status and delivery timeframes
• Support promotional activities and identify opportunities to grow retail parts sales

About You

To Be Successful In This Role, You Will Have

• Experience with JCB products will be highly regarded
• Minimum 3 years' experience in a Parts Interpreter, Parts Advisor, or similar parts-focused role
• Experience within the construction, earthmoving, agricultural, materials handling, truck, or automotive industries
• Construction or agricultural equipment experience will be highly regarded
• Strong customer service and relationship-building skills
• Experience with quoting, ordering, inventory control, and invoicing
• Excellent communication and organisational skills
• Strong computer literacy and experience using ERP or inventory management systems
• The ability to work in a fast-paced environment while maintaining accuracy and attention to detail

What's in it for You?

• Join Adaptalift Group's exciting new JCB division during a period of significant growth
• Work with one of the world's leading construction and agricultural equipment brands
• Monday to Friday roster – enjoy your weekends free
• Working hours: 8:30am – 4:30pm
• Supportive team environment with ongoing training and development opportunities
• Retail, fuel & grocery discounts + employee milestone celebrations
• Wellbeing support and employee recognition programs

If you're looking to join a growing business and play a key role in the success of our exciting JCB expansion, we'd love to hear from you. Apply today and become part of the Adaptalift Group team.