Integration Analyst

Employment Type: Permanent

Hours: 38 hours per week

Location: Mercy Health Head Officer, Richmond - Hybrid

Upload with Application: Resume, cover letter, and all relevant qualifications

Contact: Hamid Tayebi

Where there’s life, there’s Mercy.

Where there’s care, there’s You.

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere.

At Mercy Health, it’s all about taking what we have and making it better.

To do that, we need you.

Join us at Mercy Health, and help our teams deliver even greater outcomes.

About the opportunity

Join Mercy Health’s Applications team, a collaborative and high-performing group responsible for supporting critical enterprise systems across HR, payroll, and finance. This is a great opportunity to work in a purpose-driven organisation while contributing to the continuous improvement of integration solutions that underpin key business operations.

• Provide day-to-day support and maintenance of Mercy Health’s non-clinical application integrations, with a primary focus on Workday (HRIS), payroll and finance system integrations.
• Liaise with external vendors and integration partners to troubleshoot issues and deliver system improvements.
• Contribute to the broader Applications team by providing general application support and working collaboratively to deliver reliable, responsive services across the organisation.
• Provides level 2 and level 3 technical support for applications and integrations across the broader IT Applications portfolio, contributing to the delivery of key initiatives in system improvements,

What you’ll bring

You’re resilient, compassionate and have a whole lot of heart. Most importantly, you are committed to delivering exceptional patient-centred care.

To thrive in this role, you will have:

• Demonstrated experience supporting Workday integrations, including knowledge of Workday Integration Cloud and Workday Studio/Eclipse Studio.
• Experience in enterprise application support and/or systems integration, with demonstrated exposure to integration incident management, release coordination and vendor liaison.
• Strong analytical and problem-solving skills, with a focus on integration reliability, data accuracy and timely incident resolution.
• Effective communication skills, including the ability to work collaboratively with external vendors, integration partners and internal business stakeholders across technical and non-technical audiences.

You will also be required to provide evidence of, or in the process of obtaining:

• A current Police Record Check

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people’s lives - and your career.

Are you ready to apply for this role? Click Apply now

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.