ServiceNow Architect

Accenture

WHO WE ARE

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Find out more about us at www.accenture.com.

THE WORK

As a ServiceNow Architect you will support the sales pursuit activities, integrated solution designs and complex program delivery for our clients.

Role will be based in Wellington with hybrid working opportunity.

  • Develop solutions for sales opportunity including value proposition, roadmaps, architecture, support offerings to win deals.

  • Knowledge of business process and ServiceNow product to support development and expansion of solution to meet business strategy.

  • Provide direction in applying technology to the client business.

  • Facilitate client workshop, document business requirement, and develop a solution.

  • Develop technical solution design with technical architects to create corresponding cost estimates.

  • Support presales technical and functional activity for clients.

  • Share knowledge to the delivery team to ensure smooth transfer from sales to delivery.

HERE'S WHAT YOU’LL NEED

  • Ability to work creatively and analytically in a problem-solving environment

  • Working experience as ServiceNow Architect with certified implementation specialistiaon

  • Experience translating technical solution requirement to business requirement and customer outcomes.

  • Experience in explaining complex topics clearly and concisely to business and clients.

ITSM/ ITOM/ CSM/ HR/ IRM

  • Projects may require security clearances requirement.

DESIRED

SKILLS & EXPERIENCE

  • If you have ITSM or CSM exposure or experience would be advantageous

  • Strong communication skills with the ability to break down complex scenarios and describe solutions to business and technical audiences

  • ServiceNow Certifications

DESIRED

SKILLS & EXPERIENCE

  • If you have ITSM or CSM exposure or experience would be advantageous

  • Strong communication skills with the ability to break down complex scenarios and describe solutions to business and technical audiences

  • ServiceNow Certifications

Australia Working Rights

  • Australian Citizenship is mandatory for this role

  • Due to the security requirement of the role NV1 Security clearance is a requirement.

  • Candidates with Baseline clearance ready to move to NV1 Security level may be considered for the role.

  • #LI_GM #LI-GM