Lead Client Enablement Manager

Link Group

About the role

We’re looking for a strategic and commercially minded Lead Client Enablement Manager to lead a team of Client Enablement Managers and oversee the end-to-end delivery of client initiatives across our Boutique Funds portfolio. This is a leadership role for someone who thrives in complex, multi-client environments and can bring together client needs, delivery execution, governance, and commercial outcomes.

What you'll be doing

Lead and develop a team of Client Enablement Managers, driving a high-performing, client-focused culture and consistent delivery practices
Own portfolio demand end-to-end, ensuring visibility, prioritisation, and seamless delivery from initiation through to invoicing
Partner with senior stakeholders and clients, acting as an escalation point and ensuring alignment on objectives, delivery commitments, and commercial outcomes
Oversee estimation and commercial quality, including CRDs, HLEs, and SOWs, ensuring robust solutioning and cost discipline
Provide portfolio-level governance and delivery assurance, including risk management, reporting, and alignment to governance pathways
Drive execution oversight, ensuring initiatives are delivered in line with capacity, schedules, and release cycles while proactively managing risks and dependencies
Manage financial performance, including forecasting, revenue realisation, and monitoring estimates vs actuals
Lead continuous improvement, enhancing estimation, governance, and delivery practices to improve client outcomes and operational efficiency

What You'll bring

Strong extensive (7yrs+) experience in portfolio, program, or client delivery leadership roles managing complex portfolios across client-facing or enablement initiatives ideally, experience in superannuation or financial services
Proven ability to lead high-performing teams in a matrix environment
Deep understanding of end-to-end delivery, from demand initiation through to invoicing
Strong stakeholder engagement skills, including experience working with senior internal and client stakeholders
Experience in estimation, governance, and commercial management
Strong commercial acumen, including fee-for-service and project-based delivery models
Ability to influence without authority, resolve conflicts, and drive cross-functional alignment
High emotional intelligence and client empathy

Why this role matters

In this role, you’ll provide the leadership, structure, and commercial oversight needed to improve delivery predictability, strengthen client satisfaction, and create more scalable ways of working across a growing portfolio. You’ll play a key role in connecting strategy with execution and helping the business deliver strong client and commercial outcomes. If you’re an experienced delivery leader who enjoys leading teams, shaping demand, and improving client outcomes in a complex environment, we’d love to hear from you.

Some of our Employment Benefits

Flexible and Hybrid Working – enabling our employees to work in the office and at home
Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
Talent Referral Program
Salary Sacrificing via Superannuation
Employee Assistance Program
Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft!

Culture at MUFG Pension & Market Services

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

How to apply

Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening including police and employment history checks prior to commencement of employment.

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.

By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.

MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.

Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.