Maternal and Child Health Administrator 50D

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AI Job Summary

At least 12 months experience in an administration environment.
Good computer skills with competency in all Microsoft programs.
Ability to communicate effectively and sensitively with Aboriginal people.

Role Type

On-site
Permanent
Full-time
Entry Level

The South West Aboriginal Medical Service (SWAMS) is an Aboriginal Community Controlled Health Service based in Bunbury which provides a variety of health services to Aboriginal people in the South West of Western Australia. SWAMS delivers a wide range of primary health and community programs and has a strong growth strategy through partnership opportunities and future community development.

Administration Officer – Maternal Child Health

The Administration Officer role will give you the opportunity to provide support and to be the first point of contact for clients and staff at the SWAMS Kwilenup building (Eaton), always ensuring a professional and friendly manner is portrayed.

The Administration Officer provides not only reception support for the MCH team, but also assists with a wide range of administrative tasks such as the following but not limited to;

Ensuring client data is accurate by updating as relevant through communication with clients every visit, plus additional contact with clients as required.
Assisting with the organisation and coordination of administrative activities for the visiting specialists.
Assisting in maintaining relevant databases through accurate data input and processing to ensure records are kept up to date at all times.
Attending to the MCH administrative needs with SWAMS subsidy program; understanding the requirements around subsidies, receiving invoices, linking with the appropriate clinical staff for subsidy application, and then inputting data and sending to accounts for paying.
Provide administrative assistance and support for the MCH Coordinator and the Senior Child Health Nurse with contract reporting requirements.

Essential Criteria

At least 12 months experience in an administration environment
Good computer skills with experience and competency in all Microsoft programs
High level of customer service skills as well as verbal and written communication skills
Demonstrated ability to communicate effectively and sensitively with Aboriginal people
Demonstrated organisational and time management skills along with an ability to adapt to changing needs

Desirable Criteria

Experience in Community or Aboriginal Health
Successful Completion of a medical reception or administration course
Benefits of working at SWAMS
Family-focused organisation
17.5% leave loading
Above award wages

For any roles noted as 50D roles, proof of Aboriginality will be required before interviews will be booked or conducted. Below is a list of what is accepted as Proof of Aboriginality at SWAMS.

1. SWAMS Membership

2. Confirmation of Aboriginality from another Aboriginal-owned Organisation that includes the Common Seal

Demonstrated knowledge and understanding of Aboriginal culture and contemporary issues affecting them.
Ability to communicate sensitively and effectively with communities, families, children and young people.
Sound interpersonal skills and the ability to proactively establish and sustain effective stakeholder relationships.
Sound written skills, including report writing
Demonstrated ability to manage own time and work resources.
Ability to work effectively as a team member.

Why SWAMS?

Along with working with passionate people and being able to feel like you have contributed to something every day, SWAMS offers the following:

17.5% leave loading
Up to $18,550 salary packaging options
Uniforms supplied
Generous leave allowances
Professional development opportunities

About SWAMS, our great organisation – https://www.swams.com.au/about/
For queries – please contact Human Resources on (08) 97978111.

To Apply

At SWAMS, child safety is our highest priority. We are committed to the wellbeing of all children and young people, with zero tolerance for abuse. All team members have a legal and moral duty to ensure a safe environment and are required to undergo a National Police Clearance. Roles involving direct contact with children also require a valid WA Working with Children Check as part of our pre-employment screening.

In addition to this all applicants require satisfactory completion of a Drug and Alcohol test. Unsatisfactory pre-employment checks will result in the offer of employment being withdrawn.

To apply for this role please follow the online application process of this platform or email your application through to: ***email_hidden***. We also welcome you to drop your resume to our office at 30 Wellington Street, Bunbury.

This role will remain open until the successful applicant is found.