Assistant Hospitality Manager

About LDK Seniors Living

LDK Seniors Living vision is for every senior Australian to be treated with Love, Decency & Kindness in their ageing journey. Our core values of Love, Decency & Kindness underpin our culture and guide every aspect of everything we do for our residents and our team members. All LDK villages combine the best part of retirement living and aged care to deliver our unique One Move Promise – our guarantee that once our residents call LDK home, they will never have to move again.

About Amberfield

LDK Seniors Living’s newest premium village, Amberfield, is located on Cotter Road in Weston, in Canberra’s inner south. It is a short driving distance to Yarralumla, Curtin and Woden town centre. Amberfield will feature 370+ homes, comprising of apartments, sky villas, and villas. LDK’s range of community activities will promote well-being and provide an exceptional and fulfilling senior living experience so residents thrive at every stage of life. This is underpinned by the assurance of a full range of care options, from independent living to 24/7 high-level care, including dementia support. Residents will enjoy resort-style living, with first-class amenities on-site including a restaurant, cafe, bar, greengrocer, theatre and beauty salon. The wellness centre offers a gym, indoor pool, and private health consultation rooms. Thoughtfully designed outdoor spaces include a dog park and eco park.

About the role

We are seeking a passionate and hands-on Assistant Hospitality Manager to support the delivery of outstanding food, beverage, and hospitality experiences across our village. Working closely with the Village Hospitality Manager, you will play a key role in overseeing day-to-day operations across our restaurant, café, bar, and events, ensuring every service is seamless, welcoming, and resident-focused. In this role, you will lead from the front—supporting service delivery during peak periods, coaching, and developing your team, and fostering a culture of collaboration and high performance. You’ll be instrumental in creating memorable resident experiences, managing feedback and requests, and delivering engaging hospitality events and promotions. This is an exciting opportunity for a motivated hospitality professional who thrives in a fast-paced environment and is looking to grow their leadership capability while making a genuine difference in people’s lives.

Role r esponsibilities

• Support the Hospitality Manager in delivering smooth and efficient daily operations across all outlets
• Drive team development, including coaching, onboarding, training and performance support
• Oversee stock control, ordering and inventory processes to optimise costs and reduce waste
• Contribute to achieving financial targets, including revenue, payroll and cost of goods
• Assist in the development and maintenance of menus, pricing and POS systems
• Ensure compliance with food safety legislation, ACT Health regulations and company policies
• Maintain accurate operational administration and reporting requirements
• Support cross-functional collaboration to deliver village events and organisational initiatives
• Identify and implement continuous improvement opportunities across hospitality operations

Qualifications, Experience and Skills

• Minimum 2–3 years' leadership experience within a high-volume hotel, restaurant or premium food & beverage operation.
• Demonstrated experience leading operational teams in a fast-paced hospitality environment.
• Experience in rostering, inventory management, service delivery and financial performance.
• Proven track record of developing teams and delivering exceptional customer experiences.
• Current Responsible Service of Alcohol (RSA) certification.
• Current Food Safety Handling certification or (willingness to obtain)
• Intermediate to advanced Microsoft Office skills, including Word and Excel.
• Strong knowledge of food, wine, cocktails, coffee and non-alcoholic beverage service.
• Experience using hospitality Point of Sale systems, including menu and product management.
• Relevant qualification in Hospitality Management, Hotel Management or a related discipline, or equivalent industry experience.

Our Employee Value Proposition

LDK villages have established a reputation of being ‘truly happy places’ for residents. We know that this can only be achieved if our team feel connected, respected and valued. When you join LDK, you will be joining a for-purpose, values-led, people-first organisation that empowers and invests in our employees to develop, nurture and grow individual professional capability. You will work in a friendly, open and welcoming environment.

Benefits

• Competitive salary package
• Free on-site parking.
• Enjoy a great work-life balance with predominantly Monday to Friday shifts, plus occasional weekends or public holidays as per business requirement. No late nights!
• Purchased leave options, giving you the flexibility to take extra time off when you need it.
• Salary packaging with novated leasing options
• Rewards and retail discounts program
• Free daily coffee/tea/standard beverage for all staff
• Continuous professional development and promotion opportunities
• Excellent company culture underpinned by Love, Decency and Kindness (LDK)
• Beautiful workplace environment at all our villages
• On-site cafes and restaurants available to staff
• Celebration of cultural events amongst staff and residents
• Employee referral bonus and retention bonus

How to apply

People who join LDK inherently possess and practice LDK values in their daily life. They have a desire and passion to apply these values toward a fulfilling purpose of caring for older people and want to work together with a team that are highly committed to the LDK vision.

If this sounds like you, and LDK sounds like the place you’ve been looking for, we would love to hear from you. Please click on the “apply” button and follow the prompts. We will get in touch if you are shortlisted for this opportunity. We encourage all applicants to visit our website at https://ldk.com.au/.

Kindly email ***email_hidden*** if you have any questions. Successful applicants will be required to undergo a Police Clearance. LDK Seniors' Living has a mandatory vaccination policy in relation to influenza.