System Analyst

Role Description

Yolk Digital is engaged by Services Australia to source an experienced Systems Analyst to help shape the ICT systems that serve veterans and everyday Australians. Working at the boundary between business and technology, you'll translate business needs into clear technical requirements and specifications that align with the relevant architectures. You'll design, analyse, evaluate and document ICT solutions across new and existing systems — writing functional specifications, proposing improvements to current systems and processes, and designing new solutions to meet needs captured in requirements documents and user stories. You'll bring, or quickly develop, working knowledge of Services Australia's software development lifecycle, tools, deployment procedures and cyber security policies, alongside industry best practice. Partnering closely with Software Architects, Scrum Masters, Product Owners, Developers and Testers, you'll share one goal: building simple, helpful, respectful and transparent services for everyday Australians.

Location

ACT, VIC or SA — based in the capital city of the selected state

Work Arrangement

Onsite for the first 6 weeks, after which a hybrid flexible arrangement may be considered. Your residing address must be within reasonable travel time and distance of the location to attend onsite in an emergency or to meet business requirements.

Duration

12 months, commencing 3 August 2026

Citizenship

Australian Citizenship

Clearance

Baseline

Key Responsibilities

• Perform detailed analysis and evaluation of business processes and requirements.
• Create solution designs and implement solutions to meet business needs.
• Create and maintain solution documentation.
• Support daily operations and monitor the performance of business solutions.
• Adhere to delivery and support methodologies, and contribute ideas for improvement.
• Perform detailed technical application assessments, weighing feasibility, resource effort, risks and benefits.
• Conduct testing activities including test planning, execution, coverage reviews and defect management.
• Collaborate with stakeholders to define tasks, resolve issues and ensure effective, timely project delivery.
• Undertake project quality management, including peer and quality reviews of specifications, design and testing documents.
• Review the research, process models and documentation of other staff, providing guidance and feedback.
• Resolve or escalate issues as required, and suggest alternative approaches and solutions.
• Perform cost analysis activities as required.
• Manage the lifecycle of changes and improvements to systems.

Essential Criteria

1. Feasibility assessment (SFIA Level 4): Demonstrated experience selecting feasibility assessment approaches, identifying and short-listing options, and supporting business cases with cost/benefit, impact and risk analysis.
2. Requirements definition and management (SFIA Level 4): Demonstrated experience defining and managing scoping, requirements definition and prioritisation for initiatives of medium size and complexity, including establishing requirements baselines, obtaining formal agreement, and ensuring traceability to source.
3. Software design (SFIA Level 4): Demonstrated experience designing complex software applications, components and modules using agreed design standards, patterns and modelling techniques, and leading reviews of others' designs.
4. Systems design (SFIA Level 4): Demonstrated experience designing system components in line with agreed architectures and design standards, evaluating alternative design options and trade-offs, and producing detailed design specifications to guide construction.

Application Instructions

Upload a one-page pitch (up to 5,000 characters) responding to the Essential Criteria. Apply via the website: https://yolkdigital.com.au/job-board-database/systems-analyst