Throughcare Services Manager
The GEO Group Australia Pty Ltd
Contribute to life‑changing outcomes that benefit people, families and communities
Work within a values-driven organisation committed to positive outcomes for people in our care
Make meaningful impact on rehabilitation and reintegration
Lead skilled, passionate multidisciplinary teams with scope for innovation
Full Time Salary $145,869 - $157,696 plus Superannuation (salary based on experience)
About The Opportunity
We’re seeking a passionate and experienced
Throughcare Services Manager to lead a dedicated team, to support individuals transitioning from custody into the community. Based at Ravenhall Correctional Centre, this is a pivotal leadership role which focuses on improving rehabilitation outcomes, reducing reoffending, and enhancing long-term stability for people post-release.
As the Throughcare Services Manager, you will lead the coordination and delivery of pre and post release support services, ensuring people in our care are assessed, supported and connected with the right services and support, to achieve successful reintegration within the community.
Your Key Responsibilities
Are you a strategic, values‑driven leader with a passion for rehabilitation, evidence‑based practice, and improving reintegration outcomes? Join us at Ravenhall Correctional Centre, Victoria’s largest and most contemporary correctional facility, where our Continuum of Care model is transforming lives and strengthening communities.
You will:
- Provide operational leadership to the Throughcare Services team and expert advice to the Senior Manager, Rehabilitation and Reintegration and other stakeholders on issues related to Continuum of Care and transition and reintegration
- Responsible for the management of key pathways for reducing reoffending for eligible participants, including housing, substance use, mental health, employment and education.
- Monitor performance to ensure that contractual obligations and Key Performance Indicators are being met, including pathway contracts
- Maintain currency of best practice research and evidence base within the reducing reoffending area, and apply an innovative and continuous improvement approach to the delivery of Throughcare Services
- Ensure that resource allocation within the team is utilised effectively to enable the identification and management of pre and post release needs relating to housing, employment, education, substance use, mental health, and disability support services, to improve transition readiness and community resettlement for men upon release
- Establish and maintain effective partnerships to ensure services are responsive, integrated and outcomes-focused
- Facilitate communication between custodial staff, service providers, and community agencie
- Address barriers to successful reintegration through proactive planning, advocacy and development of service partnerships
- Manage budgetary considerations and be accountable for the performance and delivery of targets relating to the budget
- Coordinate and chair Exit Planning meetings to ensure integrated and coordinated post-release planning for high risk and high need prisoners
- Work closely with identified services within the correctional environment to ensure applicable continuity of service provision upon release
For more information about the role, please review the Position Description.
Our Unique Setting
Ravenhall Correctional Centre is a national leader in rehabilitation, offering an integrated service system that spans in-custody treatment through to post-release support. With diverse prisoner profiles, specialist units, and strong partnerships with respected sector organisations, the work is both challenging and deeply meaningful.
Working in this role means playing a central part in GEO’s mission to help people turn their lives around and supporting the teams who deliver that impact every day.
Please note: This role is based within correctional settings and will involve direct engagement with prisoners. A security clearance is required.
For more information about our organisation visit our website www.geogroup.com.au
About You
You are a confident and compassionate leader with the ability to inspire professional teams in a complex operating environment. You bring:
- Tertiary qualifications in Social Work or other related field such as Psychology, Criminology or Community Services; or substantial relevant experience
- Experience in contract management with direct experience in managing governance, compliance and risk.
- Demonstrated knowledge of research and evidence related to positive resettlement and reintegration outcomes for people released from prison, strong understanding of reintegration frameworks and transitional support models.
- Knowledge of intervention pathways and community service systems.
- Demonstrated experience managing service providers and partnerships.
- High-level assessment, planning, and problem-solving skills.
- Effective communication and stakeholder engagement abilities.
- Leadership capability within a custodial or complex service environment.
- Commitment to trauma-informed and person-centred practice.
The Rewards: Investing in Your Career and Wellbeing
Joining GEO means being part of a team committed to professional excellence and making a real difference. We offer a compelling range of benefits:
- Professional development opportunities (including further education sponsorship)
- Competitive salary and free parking
- Employee Assistance Program
- Staff gym
- Subsidised meals
- Fitness Passport to promote wellbeing. Discounted gym and pool access for members and their families to over 1500 fitness facilities across Australia.
- Discounted Private Health Insurance (Medibank Private)
Ready to Lead the Future of Rehabilitation and Reintegration at RCC?
If you are a leader passionate about improving rehabilitation and reintegration outcomes across correctional settings, we welcome your application.
Submit your application via GEO Group Australia careers portal, including a resume and cover letter addressing the key selection criteria.
Pre-employment checks include:
- In-person or virtual interview
- Reference checks
- Fit2Work and National Police Certificate
- Pre-employment medical and fitness assessment
Please note that clearance processes can take 6–8 weeks.
For more information, contact:
***email_hidden***
Applications close at 11:59pm, Wednesday 08 July 2026
Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply.
