Systems Engineer

Your mission

• Responsible for the design, operation, and continuous improvement of international server and infrastructure platforms (on‑prem & hybrid) including:
• Server & Infrastructure: Operate Windows Server and Linux environments, manage lifecycle, patching, hardening, and performance
• Virtualization & Platforms: Operate VMWare & Proxmox, ensure availability, performance, and capacity
• Linux & Kubernetes: Operate and support Linux systems, contribute to Kubernetes-based platforms
• Databases (Infrastructure Perspective): Support MS SQL / PostgreSQL environments, ensure availability, backups, and baseline performance
• Operations & Incident Management: Monitor systems and proactively detect issues, Handle 2nd/3rd level incidents and root cause analysis
• Backup & Recovery: Operate and test backup and restore procedures
• Automation & Standardization: Reduce manual tasks (scripting / light IaC)
• Documentation & Compliance: Maintain technical documentation and audit readiness (ISO27001, ISO9001, IRAP etc.) as well as contribute to customer and internal pen-tests and audits.
• Work in cross-country teams and infrastructure implementation and operation projects

Your profile

• Several years of experience in system engineering / infrastructure
• Strong hands-on experience in: Windows Server, Linux & Virtualization (VMWare/Proxmox preferred)
• Basic to solid experience with Kubernetes, MS SQL / PostgreSQL
• Understanding of backup, monitoring, and IT security
• Experience with IT Infrastructure (e.g. Blade Servers, HCI, SAN/NAS FC and iSCSI)
• Enterprise experience in at least one domain, e.g.: Large-scale Windows environments, Virtualization platforms, Linux or Kubernetes-based platforms
• Strong operations focus (stability & availability)
• Structured and hands-on work ethics
• Experience with ITSM (Incident / Change / Problem)
• Fluent in English
• Willingness for international collaboration and occasional travel (10-20%)
• Participation in on-call rotations

National Police Clearance and additional security clearances in accordance with our customers’ requirements are required

Location: Gold Coast, Australia

Why us?

• Professional challenges, inspiring, diverse tasks
• Learning path on new technologies
• Multiculture environment
• Flexible working hours and home office days
• Relaxed atmosphere, steady, supportive international team
• Easily accessible modern office with good infrastructure
• Complimentary coffee, fruit and snacks

Telio is a medium-sized, internationally active, rapidly growing company in the field of telecommunications and IT services in the prison sector. As the European market leader, we have been providing communications solutions for prisons and their inmates worldwide for over 25 years. With more than 300 employees, we are active in 23 countries and develop, install and operate communication and media systems that make an important contribution to resocialization in prisons as well as in correctional facilities.