Applications Management Officer

Vacancy No

VN116

Employment Type

Fixed Term - Part Time

Location City

Hobart

Vacancy Details Are you ready to make a difference in the community?

We are seeking a fixed-term, part-time (60.8 hours fortnightly) Applications Management Officer to join our Housing Connect team in Hobart for 12 months.

Anglicare Tasmania is a non-profit organisation providing a wide range of community services to the people of Tasmania. We are part of the national Anglicare Australia network of organisations. Anglicare advocates for social justice and aids people in times of need. We provide programs relating to ageing and disability, health, housing, families, drug and alcohol treatment and support services and more.

About the role

The Application Management Officer performs essential administrative functions at Housing Connect Front Doors. The Application Management Officer holds knowledge and expertise of Housing Connect services and housing products including social housing and supported accommodation, Private Rental Assistance and private rental head-leased programs (Rapid Rehousing and Private Rental Incentives). The Application Management Officer manages enquiries and work flows from the Housing Connect Portal and Front Door. They provide information and assistance to people enquiring about their current or future housing-related applications and provide support and information to people completing their applications via the Housing Connect Portal.

What you will be doing in this role:

• Process or lodge applications for housing assistance through the Housing Connect Front Doors.
• Provide advice to people seeking housing assistance on supporting documentation needed to complete their applications such as Health Assessment Reports, income statements, tenancy agreements and bank statements.
• Manage applications-related enquiries and provide accurate and relevant information to people seeking Housing Connect services.
• Provide information and assistance to people seeking Housing Connect services to use the Portal to lodge applications, update their circumstances and respond to review requests.
• Liaise with Real Estate Agents and private landlords and provide a central contact point to finalise applications for Private Rental Assistance, including rent arrears.
• Liaise with Connections Coaches and Key Development Coaches to respond to Constituent Enquiries from Homes Tasmania.
• Support other team members to achieve team goals and complete work within prescribed timeframes.
• Work collaboratively and proactively with the wider Housing Connect team to provide high quality Housing Connect services.
• Contribute positively to a team environment, prioritise work and be resilient during busy work periods.
• Maintain a safe working environment by adhering to Workplace Health and Safety policies, procedures and guidelines and by working in a responsible manner to ensure the safety of oneself, other staff members, clients and visitors to Housing Connect.

What we can offer you

• $79,573 to $82,952 plus super + salary sacrifice (full-time equivalent);
• not-for-profit salary packaging available that can increase your take home pay;
• professional development opportunities;
• a friendly and supportive work environment.

To be successful you will have

• Well-developed administrative and organisational skills and exemplary attention to detail with demonstrated experience in record keeping and management, IT systems and software, web-based applications, report writing, time-management and prioritising tasks.
• Demonstrated high-level written and verbal communication skills.
• Knowledge of housing information, community resources, service providers and referral points.
• Demonstrated experience in dealing with a variety of stakeholders including government, private businesses, human services, and people seeking services.
• Demonstrated ability to adopt a solution-focused approach to work tasks.
• Understanding of Tasmania’s current housing market and the difficulties facing people on a low-income trying to secure housing.
• Experience in working collaboratively within a multidisciplinary team.
• A commitment to working collaboratively with Housing Connect partners to negotiate a consistent approach across all areas of operations.

The successful applicant will be required to

• provide a current Tasmanian Working with Vulnerable People Registration (employment/volunteer category) including NDIS Working Screening Check;
• present a unsupervised contact with children or vulnerable people type National Police Check (no older than 12 months;
• provide an International Police Check if you have resided for 12 months or more outside of Australia after the age of 16;
• provide a satisfactory Anglicare assessed medical;
• provide a current provisional or full Australian Driver Licence.

On commencement the successful applicant will be required to undertake our structured Safeguarding Children Training program.

For further information about the position, please contact

Catherine Johnston,

Applications Management Officer Team Leader on ***email_hidden*** or 0487 720 697 during business hours.

For more information about our process, check out: https://www.anglicare-tas.org.au/working-with-anglicare/

We will progress suitable applicants to interview as applications are received.

APPLICATIONS CLOSE: SUNDAY, 12 th July 2026 at 6.00pm

If you are interested in joining our team, please click on the '

’ link below to commence your application. You will be required to submit an up to date resume and cover letter which outlines your relevant skills for the role and addresses the demonstrated competencies.

Important Information About Anglicare Tasmania

Anglicare Tasmania is committed to the safeguarding of children and vulnerable people. All applicants applying for positions with Anglicare Tasmania must undergo screening processes prior to a successful appointment.

Anglicare Tasmania is an Equal Opportunity (EEO) employer and welcomes applications from people from Aboriginal and Torres Strait Islanders (ATSI), Culturally and Linguistically Diverse (CALD) backgrounds, people with disability, and LGBTIQ+ communities.

Anglicare Tasmania is committed to providing an inclusive and respectful work environment where all people are valued and have equal access to opportunities to reach their full potential.