Digital Content Writer

Help us deliver a better tomorrow

Australia Post is delivering for all Australians. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

About the opportunity

Reporting to the Senior Content Manager, we’re looking for a Digital Content Writer who thrives on bringing campaigns to life through high-quality, channel-ready content.

This is a hands-on, executional role where you’ll take clear briefs and turn them into compelling, audience-first content that performs. From web and eDMs to social, video and sales enablement materials, you’ll help deliver content that drives engagement and supports key business priorities.

What you’ll deliver with us

• Create content that drives meaningful outcomes for both customers and the business
• Deliver customer-first content that communicates clearly and effectively
• Ensure content is accurate, relevant and aligned to governance standards
• Coordinates content delivery across programs to meet timelines and stakeholder needs
• Use insights and data to refine and improve content effectiveness over time
• Apply emerging best practices, including an understanding of AI discoverability and search trends

About you

You’re a strong, engaging writer with a background in copywriting, content production or journalism, and an instinct for creating audience-first content. You thrive in fast-paced environments, managing multiple priorities and tight deadlines, while using data to continuously improve performance.

You’ll also need

• Experience in content writing, content marketing or communications roles within B2B, retail, logistics, ecommerce or service-led organisations
• Strong experience delivering multi-channel content across web, eDM, social, sales enablement, video, campaign content and functional messaging
Experience using AI, SEO, analytics and audience insights to optimise content performance and business outcomes

How we’ll deliver for you

• Be part of a collaborative team with strong direction and support
• Work across a variety of formats and channels
• Join one of the most culturally and linguistically diverse workforces in Australia, where we’re all ages, genders and come from all walks of life.

We’re delivering together

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees.

We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on [email protected].