Support Officer, Local Roster Administrator and Workforce Reporting

Employment Type: Temporary Full Time until June 2027

Position Classification: Administration Officer Level 6

Remuneration: $83,554.59 - $85,530.07 per annum plus superannuation

Hours Per Week: 38

Requisition ID: REQ670002

Location: Randwick, Sydney

Applications Close: Sunday, 1 July 2026

Where you'll be working

Prince of Wales Hospital is a major teaching hospital and tertiary referral centre, delivering high-quality healthcare to communities in South Eastern Sydney and specialist services across New South Wales.

Each year, the hospital’s Emergency Department treats over 60,000 patients, with approximately 50,000 inpatient admissions. Its outpatient and rural outreach services provide more than 900,000 occasions of non-admitted patient care annually.

Affiliated with leading universities and premier medical teaching institutions, Prince of Wales Hospital is committed to excellence in patient care, clinical education, and innovative medical research. Its staff are dedicated to advancing healthcare through a strong focus on collaboration, training, and continuous improvement.

The role

Provide a range of transactional processing and user support functions to enable the provision of cost effective, quality services that meet key performance indicators and business objectives of the Local Roster Administrator (LRA) and Workforce Reporting Team.

Benefits

• Up to 12 allocated days off each year (for full-time employees) in addition to annual leave.
• Salary packaging options that reduce your taxable income and increase your take-home pay! Up to $9K for living expenses and $2.6K meal & entertainment & Novated Leasing.
• Discounted gym memberships with a Fitness Passport
• Employee Assistance Program (EAP) for employees and family members.
• Discounted Private Health Insurance.

Are you ready to join us?

We are excited to learn more about you and your experience. As part of the application process, we invite you to respond to the following targeted questions:

• Describe your experience responding to a range of customer enquiries and determining the appropriate response in a complex work environment.

• Outline your experience providing support in rostering system, particularly HealthRoster system, in accordance with relevant policies and awards as well as understanding of payroll process.

• Describe your experience using databases, spreadsheet and/or Microsoft Office applications for reporting purposes

• How have you demonstrated excellent communication and interpersonal skills, including delivering customer-focused support to employees and managers, maintaining a positive attitude, and applying strong organisational skills?

Need more information?

1) and SESLHD Expected Standards

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For role related queries or questions contact Herywati Chandra on ***email_hidden***

Our CORE Values are C ollaboration, O penness, R espect and E mpowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace

We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information.

Reasonable Adjustments

NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email [email protected] and let us know.

Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required.

Information for applicants

• If you have relevant qualifications or experience, please include any supporting documents with your application.
• An eligibility list may be created for future vacancies
• Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
• Applicants will be assessed against the essential requirements and selection criteria contained within the position description
• Recommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination against Specific Diseases for all positions prior to offer
• SESLHD is committed to creating a workplace that reflects the diversity of our community. This will help ensure our employees, our patients and their carers, feel supported. We invite candidates of all ages, genders, sexual orientation, cultural background, people with disability, neurodiverse individuals, and Indigenous Australians to apply. We do have an Aboriginal Workforce Team that can also provide support ([email protected]) and for additional information please visit our Stepping Up Website

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