Clinical Support Officer - Medical and Interventional Services - Targeted

Join a fast-paced hospital team where your organisational skills help support exceptional patient care every day.

Employment Type: Permanent and Temporary (until December 2026) Part Time

Position Classification: Admin Clinical Support Officer Level 3

Remuneration: $35.84 - $36.96 per hour + super

Location: John Hunter Hospital | Awabakal Country (onsite)

Requisition ID: REQ666090

Applications Close: Sunday, 5th July 2026

Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.

Hunter New England Health is seeking motivated and highly organised Clinical Support Officers to join our teams at John Hunter Hospital. We currently have two exciting opportunities available:

• G3 Cardiology/Gastroenterology Ward – Permanent Part Time (1 day per fortnight, every second Tuesday)
• H3 MACU/ESSU Ward – Temporary Part Time (3 days per week until December 2026)

Where you'll be working

You'll be part of either the G3 Cardiology/Gastroenterology Ward or the H3 MACU/ESSU Ward, working alongside a supportive and collaborative team of administration staff, Nurse Unit Managers, nurses, and medical officers.

These busy inpatient units provide a fast-paced and rewarding environment where teamwork, communication, and patient-centred care are highly valued. You'll play an important role in supporting the smooth day-to-day operation of the ward and helping clinical teams deliver high-quality care.

About the role

As a Clinical Support Officer, you'll provide administrative support to the Nurse Unit Manager and broader ward team across a variety of operational and administrative functions.

No two days are the same. Your responsibilities may include:

• Providing administrative support to the Nurse Unit Manager and ward staff
• Coordinating and managing documentation, correspondence, and records
• Assisting with ward administration processes and reporting requirements
• Liaising with clinical and non-clinical staff across the hospital
• Supporting efficient communication within the team
• Providing Patient Support Officer coverage during periods of leave or absence

This role is ideal for someone who enjoys variety, thrives in a busy environment, and takes pride in delivering high-quality administrative support.

About you

We're looking for someone who:

• Works effectively both independently and as part of a team
• Thrives in a fast-paced environment and can manage competing priorities
• Has excellent written and verbal communication skills
• Demonstrates strong attention to detail and accuracy
• Takes a proactive approach to problem-solving
• Brings a positive, flexible, and "can-do" attitude to their work
• Is confident building relationships with a diverse range of stakeholders

How you'll be supported

When you join our team, you'll receive:

• Comprehensive orientation and in-house training
• Buddy support to help you settle into the role
• Ongoing guidance from experienced managers and colleagues
• Opportunities to build your administrative skills within a large healthcare organisation
• A supportive and collaborative workplace culture

If you're a proactive administrator who enjoys supporting clinical teams and contributing to excellent patient care, we'd love to hear from you.

What we can offer you

At Hunter New England Health, enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. You'll contribute to the team enriching health in millions of ways every day. On top of this we also offer:

• Sustainable Healthcare: Together towards zero
• 4 weeks annual leave (pro-rata for part time employees)
• Salary packaging options - up to $11,600 plus novated leasing
• Fitness Passport for health and well-being - discounted gym options for you and your family
• Employee Assistance Program (EAP) for staff and family members

Additional information

• An eligibility list will be created for future permanent part time and temporary part time vacancies.
• To be eligible for employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.

Need more information?

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For role related queries or questions contact Sonya Benson on ***email_hidden***

Information for Applicants

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp

This is a Category A position . Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact [email protected] for confidential support.

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