Workforce Support Officer

Agency Department of Corrections Work unit Youth Justice

Job title Workforce Support Officer Designation Administrative Officer 5

Job type Full time Duration Ongoing

Salary $90,946 - $95,468 Location Darwin

Position number 33888 RTF 350879 Closing 07/07/2026

Contact Officer Adam Neep on 08 8922 0406 or ***email_hidden***

About the agency https://corrections.nt.gov.au/

Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=350879

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR

TERTIARY QUALIFICATIONS.

Information for applicants – inclusion and diversity

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates

people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or

job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go

to the OCPE website.

Primary objective

The Workforce Support Officer is responsible for creating and maintaining the rosters for the Holtze Youth Detention Centre (HYDC)

unit within the Youth Justice Division. The role contributes to the planning and delivery of a variety of workforce support activities

within the Holtze Youth Detention Centre. This is achieved by providing operational and administrative support within a Human

Resource best practice framework. Responsibilities will encompass administrative support for staff on Return-to-Work programs and

the co-ordination of recruitment functions within the HYDC unit.

Context statement

The role is unique in that it combines knowledge of rostering, payroll, reporting, recruitment and workforce planning in the provision

of employment and workforce support. There is a requirement to interpret and apply legislation and policies that apply to staff

undertaking and managing the service delivery.

Key duties and responsibilities

1. Compilation of compliant rostering that ensures effective coverage of staffing to meet the service requirement for Youth

Detention Centre in Darwin.

2. Processing of leave applications, including recreation, long service and personal leave, ensuring approval processes are complied

with and the recording of such is accurate and timely.

3. Provide administrative assistance to the business unit managers to undertake recruitment activities and associated functions.

4. Ensure data processing and entry within the roster cycle is accurate and current.

5. Interpretation of employment legislation relating to conditions of service and the provision of sound advice to employees and

management on such matters.

6. Analysis of comprehensive monthly, fortnightly and other reports, as required and providing cost effective recommendations to

management.

Selection criteria

Essential

1. Demonstrated understanding of the Public Sector Employment and Management Act, conditions of service or ability to interpret

and apply legislation; or ability to quickly acquire.

2. Demonstrated experience in human resource activities and business support processes including recruitment, rostering and leave

entitlements.

3. A working knowledge and/or experience with high volume electronic rostering systems and interfacing payroll systems.

4. Demonstrated computer skills with proficiency in a range of relevant computer software (such as word and excel) with the ability

to undertake high quality data entry and effective retrieval of information.

5. Well-developed interpersonal, oral and written communication skills including, diplomacy, conflict resolution, negotiation and

influencing skills.

6. High level of self-management including ability to work with minimum supervision, use initiative and display sound professional

ethics of confidentiality and discretion.

Desirable

1. A working knowledge and/or experience with rostering a 24/7, 365-day business, electronic rostering systems and Personnel

Integrated Payroll System (PIPS) or ability to obtain.

2. Experience in Government accounting systems or equivalent.

Further information

The recommended applicant will be required to hold a current Working with Children Clearance notice and undergo a criminal

history check (a criminal history will not exclude an applicant from this position unless it is a relevant criminal history).