Food and Beverage Coordinator

About Capella Hotels and Resorts

Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected to create the perfect stay for each guest. Our destinations are designed by renowned architects from around the world. Our restaurants offer authentic flavours imaginatively reinvented. From the Auriga spas to each location's dedicated and personal guest services, the Capella spirit is holistic, generous, and bespoke.

About Capella Sydney

Nestled in the heart of Sydney, Capella Sydney offers discreet luxury within the golden sandstone walls of a heritage building. An urban oasis where modern elegance meets historical charm, the hotel is home to meticulously curated artworks and interiors that celebrate Australia’s stunning panorama. Located steps from the city’s most iconic landmarks, Capella Sydney is an extraordinary embodiment of crafted hospitality that encapsulates an immersive cultural experience with unparallelled sophistication and style.

Position Summary

The Food and Beverage Coordinator supports the Food and Beverage Division and is responsible for providing assistance. We seek a candidate who can work independently and enjoys teamwork, has a strong grasp of floor operations, exudes a cheerful personality, and is adept at multitasking while handling all facets of Food and Beverage, particularly with robust administrative skills.

The Role

• Be an exemplary role model in inspiring team members through strong demonstration of the Capella Culture and Service Philosophy.
• Perform general office duties to support both the DoFB and the F&B Division.
• Handling all enquires and bookings for guest and VIP clients via email, over the phone and in person.
• Ensures all correspondence addressed to DoFB are responded to/acted on within established timeframes.
• Arranges business itineraries and coordinates requirements as instructed.
• Be the champion of the local culture, heritage sites and trends by keeping up-to-date with the city's happenings, area surrounding the hotel to provide recommendations and directions for the guests.
• Handling complaints and resolving service 'Glitches', keep a record of all feedbacks under the appropriate system. Ensures that the issues are resolved in a timely manner to guests' satisfaction.
• Report any issue or damages and breakdowns within working areas and the hotel to ensure a defect-free facilities and service amenities provided.

Talent Profile

• Having experience in a similar role is definitely a plus!
• Having strong administrative skills is beneficial.
• Possessing a keen eye for detail.
• Strong Time and Task Management.
• Strong proficiency in both written and spoken English.
• Proficient computer skills (e.g. Microsoft Word).
• Experience with In Design, Canva, Micros and SevenRooms.
• Valid working rights in Australia.

What you will receive with Capella Sydney

• Join a vibrant and nurturing workplace.
• Work in elegantly designed areas while enjoying amenities in a historic building.
• Benefit from online LinkedIn training courses aimed at your personal and professional growth.
• Savour complimentary meals during your shifts.
• Enjoy discounts for hotels and group bookings.
• An employee assistance programme (EAP) offering confidential counselling and support.
• Celebrate your birthday with special leave.
• Embrace opportunities for growth and advancement within the organization.

• We appreciate your understanding that we will only be able to contact shortlisted candidates.