Reception/Administrative Assistant

Title: Reception/Administrative Assistant

Requisition ID: 6523

Location

Richmond, VIC, AU, 3121 Box Hill, VIC, AU, 3128

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Job Posting Date: 22 Jun 2026

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Do you work for Eastern Health currently? If so, please log in to Eastern Health Careers Employee Login using your network login details to see the full range of jobs available to you

Reception/Administrative Assistant

Limited Term Part Time | 48 hours | Work a 6-day fortnight

Located in Richmond | Access to amazing local Cafes & Shops

Join a friendly and supportive team with great leave entitlements | Salary packing with Maxxia | Close to Public Transport

Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.

Our Employee Value Proposition is “Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”.

This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.

About the role

An opportunity exists for a passionate client focused, reception and administrative assistant with sound knowledge to join our friendly and supportive team on a part-time basis.

Ideally you will have experience in the healthcare environment in a customer facing reception/administration role. As the first point of contact for face 2 face, telephone and email enquiries to both internal and external stakeholders it is essential you strive to achieve optimal outcomes and adhere to the code of conduct, policies and procedures, and Eastern Health values.

About you

Essential

Previous reception and administrative experience in health service

Advanced telephone & administrative skills

Ability to provide customer service in a friendly and professional manner

The ability to work collaboratively with our clinical teams and a diverse range of health professionals

Well-developed interpersonal and communication skills, with the ability to multitask and priorities workload

Excellent organisational ability, data and computer literacy skills in Microsoft Office One Drive, Word, Excel and Outlook.

A flexible approach and a willingness to work as an effective & supportive team member

Self-motivated and punctual

A strong commitment to high quality patient care

Desirable

Sound knowledge of data bases, Medical Director, Prac Soft, Salesforce, IPM & CPF

An understanding of Medicare billing in a similar role

Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.

Those that are offered and/or start between January and April do not require an up to date vaccination for Influenza to progress providing they are aware of its requirement later in the year. Those that are offered and/or start between May and December require the up to date Influenza vaccination prior to offer.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!

Mentor and Shadowing program

Access to discovery days across our 50 sites

Study and professional development leave

Friendly & supportive teams

Commitment to Diversity, Equity and Inclusion

Fitness Passport for work-life balance

Employee Assistance program accessible for you and your loved ones

Flexible working hours and excellent entitlements

Salary packaging options and an employee benefits scheme

Access to Private Health Insurance offers

Digital upskilling, such as excel and Power-Bi training

Cafes at all of our Hospitals

Next Steps

Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia.

We review all applications when we receive them, and we notify unsuccessful candidates.

If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check.

Good to know

We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.

We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.

As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.

Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.

Advertising may end before the closing date.

We do not accept recruitment agency application

If you are a current Eastern Health employee please ensure you log in with your internal Eastern Health account to apply for this or other roles.

Please

Contact Person: Leanne Mercuri

Contact Number: 03 8413 8413

Contact Email: ***email_hidden***

Job Posting End Date: 22/07/2026

Need help submitting your application?

Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1) | Medical Workforce Unit on (03) 9895 3469. [TA for Non Medical roles, MWU for Medical roles]

Our Values in Action

Respect for all | Safe always | Partnering in care | Learning and improving every day