Administration Assistant - Insurance Brokerage

Are you someone who enjoys helping people and takes pride in keeping things organised behind the scenes? Do you have strong attention to detail and enjoy supporting a team to keep everything running smoothly? If so, Webber Insurance Services would like to hear from you.

We are looking to hire two Administration Assistants to join our growing team.

These are part-time roles of 20+ hours per week, with days and hours to be discussed with the successful applicants.

We are a close-knit, suportive team that continues to grow sustainably. Over the past 18 months, we have doubled our headcount to 22 people while maintaining a strong team culture and a client-focused approach. The role is not overly insurance-focused, so we welcome applicants from outside the insurance industry.

Previous administration experience is helpful, but it is not essential. We will also consider recent school leavers who have gained good customer service, communication and reliability skills through retail, hospitality or similar roles.

About Webber Insurance Services

Since starting in 2011, Webber Insurance has grown into a national specialist insurance broker serving clients across Australia, primarily in the professional services and construction sectors.

We are a tech-forward business with no manual filing or paperwork, and we provide full training to ensure you are confident using our systems.

About the Role

As part of our operations team, you will provide important administrative support that helps keep our business running efficiently. You will work closely with our brokers, administration team and support staff to ensure tasks are completed accurately and on time.

Typical responsibilities include:

• Following up with insurers and customers regarding outstanding documents or payments
• Checking insurance documents for accuracy and completeness
• Managing electronic filing, data entry and system templates
• Following up outstanding debtors in a professional and friendly manner
• Following up on premium funding defaults
• Sending insurer documentation and assisting with processing tasks
• Assisting the broader team with general administrative duties and documentation

What We Are Looking For

To thrive in this role, you will need:

• Exceptional attention to detail
• Ability to work effectively in a team environment
• Clear and open communication
• Strong multitasking skills and good time management
• Comfort with change, as our processes and systems can evolve
• Previous expereince in customer service, administration, retail, hospitality or a similar role
• Confidence using technology, including MS Office and general computer systems
• Reliability, initiative and a willingness to learn

What We Offer

• Competitive remuneration, dependent on experience
• Part-time hours of 20+ hours per week
• Flexibility with days and hours to be discussed
• Ability to work from home once fully trained, with staff generally in the office at least twice a week
• A paid Wellness Day every month in addition to standard leave entitlements
• A collaborative team enviromment where staff support one another
• Opportunities for development and role progression within a trusted insurance broking business
• Paid study options for professional development, available but not mandatory

How to Apply

Please submit your resume via Linkedin and send a separate email with the following:

• Email subject line: Application for Administration Assistant
• Cover letter: Identify the three deliberate spelling errors in this job advert and include them in your cover letter
• Your available hours (days and times you can work)
• Include one sentence describing something in life that brings you joy!

Email to: ***email_hidden***

We are not looking for a novel. A brief introduction outlining who you are and why this role interests you is ideal. Please keep it under 250 words.

We understand many applicants now use AI tools to help prepare cover letters, and that is okay. However, we are seeing many applications that sound very similar.

To stand out, please write in your own words and let us get a genuine sense of who you are. We are not looking for a perfect cover letter. We would rather read something simple, honest, and personal than something polished that sounds like everyone else.

Applications close: Friday 24th July 2026. We will shortlist and interview as applications are received.